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“Great bank caroline mccourry is amazing and she definitely going look out for her peoples even if it takes her a couple of days I appreciate everything you do❣️”
“Stopped in this branch to get some information about opening an account and some CDs. Robert was very friendly and helpful.I took off one star because they dropped their share rate 1/2% day before I was ready to open 75k with of certificates, even though Robert told me rates were not going anywhere yet. So I just went somewhere else. Its a shame, I really was looking forward to working with them.”
“Kim Piercy is the best of the best, I’ll never do any type of loan with anybody other then with her. She’s irreplaceable! Thank you always Kim for your help and support.”
“I find the people at the Nova Credit Union in Hickory to always be friendly, professional, and knowledgeable. I rate the team 10 out of 10. I wish all my business transactions were as gracious as this team!!!”
“Thank you for meeting Rita and Debbie for helping me they went above and beyond. I purchased a car and the transaction was smooth and I appreciate the kindness of all the employees at Shuford Credit Union. I would purchase again you have great wonderful staff thank you again Greg”
“I love it, I have the best experiences with the people in this bank. Very courteous, friendly, we laugh,all my problems are forgotten when I come here. I would not change my bank. I just want to go on and say that these ladies and gentlemen go above and beyond. They have caring hearts, and they are so understanding. I am very thankful for an outstanding bank that I am a part of. I appreciate them so much, and they have no idea how they are relieving a lot of stress from me. This seriously is the best bank I have ever had, no doubt.”
“I have been with state employees now about 20 years, not all at the same branch, They are the best in the Business, tried other banks and they eat you up in charges for everything. State Employees is the best in my book!!”
“I want to recognize Clinton Eddings from Telco’s Hickory Branch for his outstanding customer service and support.
I called the Call Center needing assistance with a complex financial situation that was taking an emotional toll on me, and I was fortunate to be connected with Clinton. It truly stood out that a Branch Manager was assisting with call center volume—this speaks volumes about his leadership and willingness to support frontline staff.
From the beginning, Clinton was patient, empathetic, and incredibly thorough. He took the time to fully understand my situation, answer all of my questions, and walk me through potential solutions. What started as a stressful and overwhelming situation quickly turned into one of relief because of his guidance.
He spent over an hour on the phone with me, which I know is well beyond what’s typical, and never once made me feel rushed. His knowledge and dedication were evident, and he even went the extra mile by collaborating with other team members across the organization, including leadership, to ensure I had the best possible outcome.
Clinton’s level of care, professionalism, and commitment to helping members is truly exceptional. I am incredibly grateful for his support—thank you!”
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“Kelsey is great to work with. Brittney is willing to help every single time. Jessica is nice when I pull up to the window. Misty is great about helping and getting things done when you need them done. The girls are the best.”