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“The SW Emerald products are the best. And yesterday I had to go to the College Rd location after finding out the West Market location only serves commercial enterprises. I’m glad I did! Great service. I had to get an exterior paint which I had never done before. The employee did not complicate the issue but I got the answer I needed. Also, it is SO MUCH EASIER to go there and not have to park at a big box store and wait forever and deal with indifferent big box employees.”
“I enjoy coming to ppg they definitely make us feel wanted, welcomed and they offer good business! Their customer service is fantastic Neal is extremely kind and woody is also extremely kind as well. I will definitely continue to buy my paint from PPG!”
“Although I have shopped at S-W stores off and on for about a decade, today was my first visit to the Gate City Blvd store. The experience was great! McKenna and Crystal were pleasant and very helpful. McKenna worked with me about the specific paint I wanted and their knowledge of the products was substantial. I left the store feeling confident that I was getting exactly what I needed. Also of note: The store was very clean, bright, and organized. There was an ample supply of paint brushes and supplies from my favorite brands. No more going to Home Labyrinth for my painting needs where it's hard to get knowledgeable help! This will be my go-to store for paint supplies going forward.”
“Bryan Guerrero is exceptional. In mid-December, he helped resolve some account issues I was dealing with and followed up even after I forgot. On top of that, he went out of his way to help me with other questions I had while I was in the store, making sure I had everything I needed. His reliability, product knowledge, and problem-solving skills made the entire process seamless. Bryan’s dedication to customer service sets him apart and proves he’s a true asset to the team. If you visit the store, make sure to ask for Bryan.You won’t regret it!”
“Top-tier customer service from Kate and Tray! I’m repainting the interior and exterior of my house and I needed A LOT of help with choosing the right colors, type of paint, and getting the right supplies. I was honestly overwhelmed but Kate patiently answered all of my questions and helped me come up with a game plan. I came back a few days later to purchase paints and all the supplies and Kate and Tray were tremendously helpful and knowledgeable. This is now my go-to store for all my paint projects.”
“Awesome staff that are ready to help...always bought my paint at home improvement stores....not anymore...if you paint, you need to go to those who create and know paint, not a third party retailer.”
“Delivered rebar here and had a very quick unload time. Overnight PKG available. Recv starts at 0700 but they load their trucks first but wait time is still minimal. Enter and follow the green line to the gate.”
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“The staff are very friendly and helpful; they assist you in choosing from the various products they have available. You can also place orders in advance for pickup.”