Absolutely no interest in customer service: cannot get anyone to answer a phone call to the Aviemore branch; voicemails are never returned; it takes forever to deposit money through the drive-thru lanes; clerks have difficulty with conventional English ... I am in the process of moving my account(s).
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.