We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
These negative comments are baffling to me because I've always received exceptional service both at the drive-up and the lobby; the tellers are all efficient and friendly. I've never had a problem.
