Best Buy Outlet receives positive reviews for its helpful and friendly staff. Customers appreciate staff members like Alise, who was patient and kind, even when not making a purchase. Iris, the store manager at Pineville, was praised for her knowledge, attentiveness, and ability to make a busy shopping experience enjoyable. The Geek Squad team is highly regarded, with Matthew recognized for his professionalism and expertise, helping customers find solutions quickly and efficiently. Will is noted for being thorough and quick to assist, ensuring customers receive the help they need. Despite some mixed experiences, staff like Taj stand out for their friendliness and willingness to go above and beyond, especially when resolving issues such as replacing a faulty fridge. Customers also value the Geek Squad for their knowledgeable service, including installing and explaining products like cameras. Overall, the store is known for its helpful staff, good service, and staff who make shopping and problem-solving easier and more pleasant.
