Build-A-Bear Workshop Pineville offers a hands-on experience to create a unique plush toy by adding outfits, sounds, and scents. A custom voice message can be recorded to add an extra special touch to any gift. The store also hosts PAWsome parties for birthdays, office events, or community gatherings, which include a customized furry friend and a Special Heart ceremony. Reviews note the team is very patient, helpful, and awesome, keeping lines moving even when super busy. Employees provide wonderful, fabulous service, taking great care in fixing plush toys with perfect, almost invisible stitching. The store is well stocked and clean. Many describe a great and wonderful experience, calling the place like Disney for teddy bears, which makes customers excited to return. Some feedback mentions the store music can be way too loud.
The team here were very patient and helpful as we were building our memorial bears.Store was well stocked and clean.
My only feedback is that the store music was way too loud. It can be heard in all of our sound recordings.
July 2025
We took my son’s Pikachu in to have a small tear fixed. Heather immediately took care of Pikachu by providing a reinforced seam that was almost invisible. Thank you Heather for the wonderful work.
May 2025
I bought in 2 of my bears to get fixed. One was flat and the other ones back was busted open. The guy did a fabulous job fixing them! I've never seen such perfect stitching!! Thank you!
