Build-A-Bear Workshop Pineville offers a hands-on experience to create a unique plush toy by adding outfits, sounds, and scents. A custom voice message can be recorded to add an extra special touch to any gift. The store also hosts PAWsome parties for birthdays, office events, or community gatherings, which include a customized furry friend and a Special Heart ceremony. Reviews note the team is very patient, helpful, and awesome, keeping lines moving even when super busy. Employees provide wonderful, fabulous service, taking great care in fixing plush toys with perfect, almost invisible stitching. The store is well stocked and clean. Many describe a great and wonderful experience, calling the place like Disney for teddy bears, which makes customers excited to return. Some feedback mentions the store music can be way too loud.
Made our two year old feel very special on his birthday
January 2026
All the workers were very nice and helpful. We had an especially great expierence with Matt today☺ Thankyou for helping make my sons birthday special!💕
December 2025
Took our son to make his first bear. He asked Santa for a teddy bear for Christmas and Santa sent him to Build A Bear to make his own. Peter & Matt instantly got onboard and helped with the magic! Very fun experience and we will always remember. Thank you!
