REI is a store for outdoor adventure, offering high quality gear and clothing. It carries lots of high quality brands, including its own award-winning line, with everything from hiking boots and shoes to high end camping gear. The staff is fantastic, knowledgeable, kind, patient, and helpful, providing great service without hard selling. The store has a fair price for the quality, with competitive sales that allow beginners to get great gear at good prices. A once-for-life membership is a good deal and pays for itself, offering dividends and the ability to rent gear or sell gently used items back. REI gladly shares enthusiasm for the outdoors and stands behind its products with a satisfaction guarantee.
Incredible customer service! Took my four grandkids (7,5,3, and 1) to get hiking shoes for the three oldest and some waterproof sandals for the youngest. They can be a handful, but Elizabeth calmly got them all measured up correctly and helped them pick out the shoes they love. A great experience.
June 2026
Decent selection. Quick check out time. Friendly staff. The shoes that I had bought for $45 elsewhere they charge $109 for.
May 2026
Great store, awesome outdoor products. I always get a few items during their memorial day sale
