“Simple check-in and a nice, clean facility. We’re using a climate-controlled space inside the building so had to carry everything a little ways. Having some carts by the door for people to use would be helpful.”
“Clean and accessible facilities. The service goes above and beyond. On a Sunday night our padlock was broken and we couldn’t store our RV. We gave them a call and 20 minutes they were there to replace the lock. Great guys that truly understand their clientele and their needs.”
“Terrific storage unit. Spotless and well managed. The owner was a huge help to me recently when I was having some electrical issues with my Airstream. His electrical engineer background was extremely helpful. He was great!”
“Very nice staff and looks to be a well maintained facility. When i first got my unit i left it empty and unlocked. We were packing and hadnt started moving boxes yet. They called to make sure I still needed the unit.
A couple of helpful things ... The roll up door is very high when all the way open. Bring a string/rope to tie to the handle. And/or a small stepladder is handy for packing boxes high. Last as a precaution I put Roach Motels in the unit. You never know where packing boxes have been stored and none of us need "hitch hikers."”
“We have had a positive experience with American SS in Pittsboro. Anytime we have questions, they assist quickly and provide resolution to all of our concerns. Set up, move in, and continual visits to our unit are easy which is a plus. The property is clean and not “junky”. That is a huge factor in our customer satisfaction experience.”