“James provided the best customer service I have received in a long time! He was positive, upbeat, and answered all of my questions quickly and thoroughly!! He sent all information I needed via text and even helped me get information related to other aspects of our move!! Such a pleasurable experience!!”
9:30AM - 6PM
12330 US Hwy 15 501 North, Chapel Hill
Self Storage
“Tom made a difficult situation very manageable! He was such a pleasure to work with and he always had my back!
I will definitely use this location, again, if I ever need a storage unit! Highly recommended!”
“I moved a whole house from out of state to NC and decided to used Prime Storage! They are very communicative and easy to get a hold off. The facility seems very secured and for me is extremely important since I've had a previous storage unit broken into. Highly recommended for any storage need. Gate control access to all units and surveillance cameras for security which gives peace of mind!”
“Mrs. Tracie was the absolute best representation of what good customer service embodies. At the 72 location, she made feel very comfortable with my decision. If you want good customer service please go to this location and ask for Tracie....”
“Great service from the customer service team/manager. Only thing, it would’ve been nice to get the one month free. Evidently that’s for new people not existing customers who needed to downsize their unit”
“Excellent experience all around. Equipment was spotless — van and dollies, any extras you might need to move available in stock. Kenya was wonderful, have already recommended to a friend!”
“I had the best experience at this location! Sameera was so kind and really helped me with getting set up for my move. Couldn’t recommend this location more!!”