Westlake Ace Hardware is a customer-focused store known for its friendly service and wide selection of products. Customers appreciate that there are no self-checkouts, and staff greet them every time they walk in, offering help to find what they need. The store sells a variety of items beyond hardware, including BBQ rubs, interesting food products, toys, cards, and kitchenware, making it a versatile shopping destination. The staff are helpful and respectful, often going out of their way to assist with specific needs, such as matching paint colors or providing advice on using products. They are also efficient during busy times, bringing out additional cashiers when needed. Customers praise the delivery and assembly services for items like grills, noting courteous delivery personnel and helpful instructions. Overall, Westlake Ace Hardware is a reliable, friendly place for hardware and home improvement needs, with a welcoming atmosphere and good customer service.
No self checkouts, tons of smiles and laughs, a tire plug kit and no nonsense shopping. There was no popcorn but that's ok, I need to diet anyway. Ace treats their customers with dignity and respect. I appreciated the experience.
August 2025
The staff is friendly and helpful. I found everything I needed
May 2025
The people who work there are friendly and helpful.
