Westlake Ace Hardware is a customer-focused store known for its friendly service and wide selection of products. Customers appreciate that there are no self-checkouts, and staff greet them every time they walk in, offering help to find what they need. The store sells a variety of items beyond hardware, including BBQ rubs, interesting food products, toys, cards, and kitchenware, making it a versatile shopping destination. The staff are helpful and respectful, often going out of their way to assist with specific needs, such as matching paint colors or providing advice on using products. They are also efficient during busy times, bringing out additional cashiers when needed. Customers praise the delivery and assembly services for items like grills, noting courteous delivery personnel and helpful instructions. Overall, Westlake Ace Hardware is a reliable, friendly place for hardware and home improvement needs, with a welcoming atmosphere and good customer service.
This is a great store with very helpful staff. We bought a grill to be delivered and it showed up already assembled! I've had paint perfectly matched, found hard to find items, and had them help me even figure out odd plumbing adapters before. This is a very helpful store.
April 2026
Great store always helpful staff. Clean organized location. Stock is always correct and available. Come here often.
August 2025
No self checkouts, tons of smiles and laughs, a tire plug kit and no nonsense shopping. There was no popcorn but that's ok, I need to diet anyway. Ace treats their customers with dignity and respect. I appreciated the experience.
