Cleveland Ace Hardware is a locally owned and operated hardware store that is part of the Ace Hardware network of over 5,000 stores worldwide. As "the Helpful Place," the store is committed to providing personal service, quality products, and a convenient shopping experience for its customers. The staff at this Ace Hardware location is consistently praised for being friendly, helpful, and knowledgeable. Customers appreciate the staff's willingness to assist them, even when the store is in the process of closing. The hardware section is also noted as being unmatched in the local area. While the prices at Cleveland Ace Hardware may be slightly higher than at larger chain stores, customers feel the personal service and expertise of the staff make the small extra expense worthwhile. The store is known for carrying a wide range of products, including Stihl backpack blowers and furnace filters, and for being able to provide the parts and assistance customers need. However, some customers have experienced issues with the store's pricing, where the price at the register is higher than the posted price. The staff is quick to correct these discrepancies, but customers are advised to be vigilant when making purchases. Overall, Cleveland Ace Hardware is a community-focused hardware store that strives to be "the Helpful Place" for its customers, offering a personalized shopping experience and knowledgeable staff.
Always an excellent experience here. Went in to get some car keys today and Pierce was a huge help. They work perfect. Sweet lady greeted me with free cold water as well. Love this location!
June 2025
Purchased a Stihl backpack blower here 10 yrs ago. Service is good and they always have the parts I need for it. I used to purchase Ace furnace filters at a great price but not anymore.
April 2025
Super convenient, super friendly, and getting help is super easy! And we all miss Waylon 😔
