Advance Auto Parts at 10620 Durant Rd in Raleigh is a highly regarded destination for automotive aftermarket products and services. Customers appreciate the knowledgeable and friendly staff who go above and beyond to provide exceptional service. Reviewers have highlighted the helpfulness of employees like April and Chad, who assist with battery installations and replacements efficiently and with a positive attitude. Chad, an Air Force veteran, is noted for his expertise and willingness to explain details to customers, enhancing their understanding of automotive issues. The store offers a range of free services, including battery testing, engine code scanning, and wiper installations with purchase, making it a convenient choice for car owners. Customers also value the loyalty program, Speed Perks, which allows them to earn points toward discounts. The staff’s dedication to customer satisfaction, as seen in instances where they assist elderly customers with tasks like disposing of trash, showcases their commitment to service excellence. Overall, Advance Auto Parts in Raleigh stands out for its quality products, knowledgeable employees, and a strong focus on customer care, making it a preferred choice in the area for automotive needs.
Shout out to Ellis! He replaced my battery (despite my truck being difficult) in no time. He was professional throughout the whole interaction. Will definitely be back
February 2026
Easy order process on line. Easy and prompt pickup in store. Installed my new wipers for me.
February 2026
These guys went the extra mile for me today. Got a commercial account started and helped me load up a pick what I needed. Thanks guys
