American Eagle & Aerie
Women's ClothingHours:
4325 Glenwood Ave Suite 1006, Raleigh NC 27612 Hours
About American Eagle & Aerie
American Eagle & Aerie receives mixed reviews from customers. Some shoppers praise the store for having a good selection of stock and friendly staff, with one mentioning a positive experience with a knowledgeable associate who provided helpful product and sale information. Customers also appreciate the store’s organized layout and the availability of many sizes, making shopping efficient despite long lines at the register. However, other reviews highlight poor customer service, describing staff as rude or unhelpful. One customer noted being treated differently from another shopper despite acting the same, and another mentioned a staff member ignoring them while on their phone, leaving a bad impression. Some customers feel they are not greeted upon entering and receive nonchalant looks, giving a sense of being unwelcome. Overall, the store is appreciated for its clothes and sales, but experiences with staff behavior vary significantly, affecting the overall shopping experience.
Most Recent Reviews
April 2024
This worker there was extremely rude to my friend and I, but the woman in front of us was treated differently. We acted the same as the lady in front of us so there was no reason to treat us differently.
May 2023
It was my first time shopping here and Paige was very helpful and friendly :)
December 2022
The customer service at this location was amazing! The store was full of stock (but not cluttered) and they had almost every size! The line at the register was lengthy but the cashiers were speedy so no complaints. I found the nicest pair of leggings and they were on sale! Great experience overall :)
More Comments(21)
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