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May 2024 by Eric Schwenke
Logan was very helpful.
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April 2024 by Jessica Whichard
This was the best mobile device appointment we've ever had. Damion was incredibly helpful changing our service from another carrier to AT&T, getting our new phones set up, and explaining everything we needed to do. Efficient, thorough, and overall very helpful!
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April 2024 by K Packard
Got to store at 2:15 and there was a sign on door that the store was closed until 3:15 for lunch. I had driven to pick up my sister who is disabled, got her walker out of the car and then saw the sign. Lots of wasted time.
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April 2024 by Eunice Torres-Browder
Great customer service and I had no wait time. I came stressed with my phone not working and the rep. Arlon was so helpful had me out in less than 15 minutes.
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March 2024 by karen scott
Greg the manager at the spring forest road location was great. Made the service easy. Clear. He made the experience good.
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March 2024 by Angelica McClurkan
I went Friday evening to change accounts and setting a second line for my business. Arlon helped me and the process was quick and easy. It was refreshing his customer service.
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March 2024 by Nick W-R
Ugh! I went there a month ago to upgrade my phone and the guy working there was pretty clueless. While he coughed the whole time….. he kept trying to grab the more expensive case after my husband and I picked out the one I wanted and kept pushing for a bunch of add ons after I said we were done and had to get back to work. Then after assuring me that my old phone wouldn’t be turned off right then and there and I could do it when I got home later, I found out the hard way it was off even though I had about 4 hours until I would be home! Then because we used my husbands card for a one time only charge for accessories he somehow managed to boot my already stored card for Apple Pay out where it was a complete headache to get rid of it and restore my card back to the default card! I suggest far more training!
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February 2024 by TLoke Craze
Rudest rep I've ever spoken to. Dude asked if I had hearing issues when I asked for clarification. I then called the actual AT&T store on Capital instead of this franchised store. He then explained why it wasn't possible instead of insulting me. Terrible service.
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February 2024 by Juliana B.
Thank you Grant and Arlon for fixing my SIM card issue promptly and with care!
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January 2024 by Paolo Federico-O'Murchu
The manager who works there (currently one employee,) was helpful and entertaining during my trade in despite coming in at the end of a long day. Very informative, strongly recommend
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January 2024 by Joe Harrington
I like it ?
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December 2023 by coppedgex5
Quick and easy service! Ivonne was great! Thank you
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December 2023 by Peter
Faith was outstanding. Absolutely one of the best customer service experiences I've had in years. Knowledgeable, courteous, and patient.Because of Faith, I will highly recommend At&t to other folks. Thank you for the excellent service.Peter K.
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November 2023 by T J
Yvonne was absolutely fantastic helping me with various technical and product issues. Her assistance was first class and greatly appreciated. I’m thrilled that I visited this store. Thank you so much Yvonne!!!!
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November 2023 by Eupiphanie Nemesis
I need a higher plan for my phone
