AutoZone on New Bern Ave in Raleigh, NC is a trusted auto parts retailer offering a wide range of products including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and friendly staff, particularly Alfonso, who goes above and beyond to assist with checking oil, refilling coolant, and resolving issues like batteries and warranties. Alfonso's great personality and eagerness to help make him a valuable team member. Other staff members, such as Travis and Brian, are also praised for their kindness, efficiency, and willingness to support customers quickly, even in challenging conditions. Overall, the store is known for excellent customer service, with staff genuinely caring about helping customers get their vehicles back in shape. This location is highly recommended for reliable auto parts and friendly assistance.