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“I am absolutely horrible with names… but there was a man there that changed my battery (Wade? Wyatt?) and he totally went the extra mile. I wanted to make sure he got all of the accolades today!!”
“I have a commercial account with Batteries Plus. I purchase many off the shelf batteries, they are always properly prepped and charged and the staff at the Wilmington Rd., Raleigh location are always a pleasure to deal with. Thanks! Mike”
“Purchased front brakes for my car.They were incorrect, but the chat line was one of the best I have ever had to use.They had the correct size in stock .Great counter help.Will use them again”
“Excellent customer service, they will use the code reader and inform you about what maybe wrong with your vehicle. Then suggest you seek a mechanic and offer options”
“My concern was I paid $60 in xard and the rest was cash around $153 cash went back too return the core from the starter I purchased I explained I wanted my cash for the core.Howabout the salesman returned my money on the card. I was highly upset with his handling of my situation.”
“My car broke down near this shop, and I went in to ask for help. One of the staff members immediately offered assistance without hesitation. After hearing the symptoms, he suspected a battery issue and came over to my car with a few testers. He quickly diagnosed and fixed the problem. I was incredibly lucky to have found them, and I truly appreciate their excellent service!”
“Gabriel helped me get just what I needed for my vehicle. I felt confident with my choice and welcome in the store. I’ve had a good experience before as this location and thought of it fondly, now after my experience with Gabriel (and also after reading some of the other reviews on here) I might start going out of my way to come here, even if another auto parts store is closer. I feel like if I come here I will be taken care of and treated well, and that is worth some favoritism.”
“Ethan was really helpful in assisting me with swapping out my dead battery I ordered from Amazon. The Dakota instructions were not clear to indicate there are actually two batteries required to run to the watch. The counter had a good selection of watches to choose from. I will definitely be returning”
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“If I ever have battery issues, this is always my first stop! I came in because my Audi key wasn’t working, and Megan and Chris were both so helpful. They replaced the battery and got one key fob working, then patiently helped me troubleshoot the other. When it turned out to be a bigger issue, they referred me to someone who could fix it. I really appreciate their patience and persistence—thank you both!”