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“I am absolutely horrible with names… but there was a man there that changed my battery (Wade? Wyatt?) and he totally went the extra mile. I wanted to make sure he got all of the accolades today!!”
“The clerk that night was friendly and knowledgeable. The store was well stocked and clean. Parking is a little weird and to get in the store there a a dozen or so steep stairs to climb. Me having a broken leg and using crutches it was especially bad. That isn't the clerks fault at all.”
“I have a commercial account with Batteries Plus. I purchase many off the shelf batteries, they are always properly prepped and charged and the staff at the Wilmington Rd., Raleigh location are always a pleasure to deal with. Thanks! Mike”
“Excellent customer service, they will use the code reader and inform you about what maybe wrong with your vehicle. Then suggest you seek a mechanic and offer options”
“My concern was I paid $60 in xard and the rest was cash around $153 cash went back too return the core from the starter I purchased I explained I wanted my cash for the core.Howabout the salesman returned my money on the card. I was highly upset with his handling of my situation.”
“During my commute home, rain severely impaired my visibility, and I became aware of my need for a windshield wiper. Prior to visiting the store, I called to inquire about installation assistance and was pleased to receive support from Thomas and Trivon, who installed the wiper despite the rain. I acquired the windshield wiper at a reasonable price and appreciate their help. Individuals like them are a valuable asset to our community”
“Gabriel helped me get just what I needed for my vehicle. I felt confident with my choice and welcome in the store. I’ve had a good experience before as this location and thought of it fondly, now after my experience with Gabriel (and also after reading some of the other reviews on here) I might start going out of my way to come here, even if another auto parts store is closer. I feel like if I come here I will be taken care of and treated well, and that is worth some favoritism.”
“When I was unable to get the back of my wife's watch snapped into place I called the Dakota Watch kiosk at Crabtree. Chris offered to take care of that for me, free of charge. He was very friendly and informative and he quickly solved my problem using a case press. Great customer service.”
Battery Stores
Battery Stores
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Battery Stores
Battery Stores
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Battery Stores
“If I ever have battery issues, this is always my first stop! I came in because my Audi key wasn’t working, and Megan and Chris were both so helpful. They replaced the battery and got one key fob working, then patiently helped me troubleshoot the other. When it turned out to be a bigger issue, they referred me to someone who could fix it. I really appreciate their patience and persistence—thank you both!”