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November 2023 by Mike Muffler
I leased a 2023 Bronco Sport for my wife from Capital Ford in November. I worked with Ben Stem and Greg Ford and highly recommend both. They made the transaction simple and more importantly were fair with respect to price and top notch on customer service. Not many business deals are made on a handshake anymore, but I would feel comfortable working that way with these two gentlemen. Highly recommend.
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November 2023 by TJ Styers
Hunter was great and provided my wide and I exactly what we were looking for while being patient and flexible with our requests.Both financing guys we dealt with were not pushy, explained all options clearly and provided a great experience.Capital Ford has been great in every department from sales to service and we highly recommend them.
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November 2023 by Stephen Stallings
Highly recommend you contact Dan Hill when ready to purchase a vehicle. Dan is very knowledgeable and made the buying experience extremely pleasant. Dan listened to our wants and needs and found the vehicle that was a great fit for our family. Very thorough in explaining each feature of our new Explorer and answered all questions. Great overall experience!!
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October 2023 by Beth G
Took my son to look at a Ford Ecosport after his Fiesta was hit from behind and was totaled. Ron Speller was our sales associate and really knew his stuff. He took care of us down to the smallest detail. Overall, the experience was pleasant, easygoing and professional from start to finish. If you’re looking for a car, I highly recommend checking out Capital Ford and Ron!
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October 2023 by Isaac Johnson
Capital Ford is the best. They bought my Dodge Ram 1500 in, serviced it like it was a Ford product. I purchased my Dodge from Capital Ford, they service it and treat me with great respect. The senior manager always come out and ask everyone in the waiting area how are things going with the service and the vehicle. What a touch of class. Kudos to Mr James Bennett on down. They all do an excellent job.
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October 2023 by Rae Patterson-Jarrell
I spent 6 years working in a car dealership from reception to sales to finance. When I say I had an amazing experience buying a car here, that’s an understatement.Devon Williams was an absolute gem to work with and never once did it feel like he was pushing for a sale. He was super knowledgeable and thorough helping set up everything on the car. He was (extremely) patient and kind, answering every question directly.It was a night and day difference from a few other dealerships we went to prior to making our way to Capital Ford. It’s about an hour and a half drive for me to get here and I’d drive ten times that to get this level of care purchasing a car. Thank you again Devon!
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September 2023 by Randy B.
I flew from Florida and Stephan picked me up at the airport then drove my new truck home. It was worth it and everyone at Capital Ford was great. No hidden bs or crap they tried to add on.
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September 2023 by Mark S.
The worst experience I have ever had a dealership. Dropped my car off at 8am, 20 minutes before they closed they called me to tell me no one has had a chance to look at it. Awful communication and you have to jump through hoops to get anyone on the phone. I do not recommend taking your car to Capital Ford to be serviced.
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September 2023 by Glenn M.
I had a wonderful experience at Capital Ford in Raleigh. The sales team was very professional, transparent, and fair. No games, no pushy sales people. I would recommend them to anyone.
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September 2023 by John Carty
Thank you to the folks at Capital Ford who made my recent vehicle purchase an enjoyable experience. Most of the sales process was completed online and was very efficient. I took delivery from Lee Gearheart was very attentive and efficient, he took great care of us. Working with the Finance Manager, John, was equally quick and efficient. The entire experience was pleasant and drama free; easily the best car buying experience I’ve ever had. I highly recommend Capital Ford/Ride Shift and will definitely use them again.
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September 2023 by Natasha Spivey
We are so happy with our purchase and the service we received during the buying process. This level of care is the reason that are returning customers. Mr. Grant with the sales team patiently took the time to help us put together the deal that not only fit our budget but was also the vehicle we had our eye on. The process is never pushy and the professionalism among the staff shows throughout the entire process. Thank you again for all of your help getting us behind the wheel of our 2023 Explorer!
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July 2023 by Cat Bridges
Ron Speller was superb. Over 20 years my dad and I have bought vehicles from Capital. Dad said Tim Michaels is a straight shooter. This time was no different. Courteous, professional people. A rare find in car sales.
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July 2023 by Krystal Greenhaw
I was under a bit of pressure starting a franchise to have a Ford Transit available. I didn't realize the supply and demand delays. I went in to speak with someone and ended up with Tim Dunn. He was fantastic. It was no benefit to him, but he took the time to find a couple places for me to try to contact to help me with the van. Great employee! Also good conversation with him in that short time as well. Appreciate the great customer service.
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July 2023 by Mohsin V.
The worst dealership I have ever dealt with. As soon as I bought the car it started making noises. We reached out to the sales person (Devon Williams) and he said he'll get it looked at. They fixed one issue and ignored the rest. Even though the vehicle was under warranty they still tried to charge us $100 to use the warranty. Less than 6 months of us owning the car: the water pump went out than a wheel bearing and now in less than one year all 4 brake pads and rotors need to be replaced. SAVE YOURSELF THE HASSLE AND AVOID THESE GUYS. COMPLETE CROOKS.
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July 2023 by Breanna Williams
Thank you so much Devon Williams for helping me drive away in my new car!! Devon is such a great salesman, very knowledgeable about cars and what would be best in my situation. If you ever go here always ask for Devon!