I needed to get some Visa gift cards. Instead of making me wait 5 minutes or so for the person in charge of the cards to return from lunch (which I was ok with), they told her I was waiting and she returned right away. A+ for customer service.
April 2023
This bank has very good customer service. I worked with Kristen and she was very helpful and knowledgeable. When I went into the branch everyone was really kind and nice not to mention quick service.
November 2022
Dondra and her team are the best. Always friendly and go out of their way to help customers. There is no better place to do your banking, mortgage, auto loans, etc
Serving the Carolinas since 1934, Carolinas Telco Federal Credit Union is your trusted credit union in Raleigh, North Carolina. We are committed to the satisfaction of our members and assisting with their financial needs. As a credit union, we offer the same services as a bank but with better rates & lower interest. Our friendly staff will help guide you through our financial services such as opening a free checking or savings account, applying for a home or auto loan, wealth management advising, & so much more. We also have a user-friendly, easy to use mobile banking app to make your deposits & money transfers a breeze. Join Carolinas Telco Federal Credit Union in Raleigh, NC to explore our member benefits & rewards today.