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February 2024 by Rudolpho Laspari
I'm wearing a pair if Clark's, wanting to buy another 3 pairs, salsa person didn't care
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February 2024 by Derek Mitchell
Spent about 15mins in the store. I was never greeted, spoken to or acknowledged. I tried on about 4-5 wall display shoes (that just so happened to be my size), as I took my time to look at the shoes, took my time to try on the shoes I was never acknowledged by any of the 3 employees even though 2 of the 3 made eye contact with me. Honestly, I was hoping to talk to someone about their product as I have never owned any of their products. GOOD THING they have the shoe I'm interested in! BAD THING I can't see myself buying from this store!
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December 2023 by Hillary Batts
The store manager Jeff created the most hostile shopping environment I’ve ever experienced. From embarrassing my mother for needing to try on multiple shoes due to a broken foot, to his complete lack of respect making snarky comments because he thought my mother made a “silly” request. As long as he is employed here, please do NOT visit this store! He will attempt to belittle, disrespect, and make fun of you any way that he can! Only after I loudly called him out for his unacceptable behavior did he offer a pathetic apology.
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December 2023 by Arturo Garcia
The quality of the shoes are great, but the service quality is not. Lady helping out needs to have more charisma and personality to work for a brand like Clark’s. She prioritized being on her phone and seemed bothered the moment we needed assistance.
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December 2023 by Cedric Mumford
Nice. Great people. Just didn't find what we wanted.
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October 2023 by Ed B
Excellent attentiveness without pressure.
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July 2023 by Eric Westbrook
There are some really nice shoes in this store. Moderately priced because Clarks last a while.
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May 2023 by Krikor K
Worst customer service. Staff would rather chit chat then help a customer.
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April 2023 by Jaafar BenAbdallah
Although looking really young, staff were very helpful and knowledgeable
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April 2023 by Kenneth Johnson
It was amazing, everything I wanted was there.
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January 2023 by Pamela Hudson Williams
I love the comfort of the selections there and the good quality of Customer Service here.
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January 2023 by Chen D
This is the most horrible shopping experience I have ever had.I went to this store while I was traveling in NC for a trip. They did not have a correct size of shoes and offered me to ship the one to my house. When I got home a couple days later, I saw the shoes with the correct size on the box, the the shoes was a wrong size. I did not understand how people could make a mistake like this. Don't they even check the size before shipping?Now the problem becomes that I have to return the shoes in the store since I purchased it in store. There is no way I could get a refund unless I take this shoes and show up in a store. And there is no store around where I live. Really inconvenient and helpless custom service. Will never get anything from them again.
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May 2022 by Chen Dun
This is the most horrible shopping experience I have ever had.I went to this store while I was traveling in NC for a trip. They did not have a correct size of shoes and offered me to ship the one to my house. When I got home a couple days later, I saw the shoes with the correct size on the box, the the shoes was a wrong size. I did not understand how people could make a mistake like this. Don't they even check the size before shipping?Now the problem becomes that I have to return the shoes in the store since I purchased it in store. There is no way I could get a refund unless I take this shoes and show up in a store. And there is no store around where I live. Really inconvenient and helpless custom service. Will never get anything from them again.
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April 2022 by Alex Parker
Great shoes very comfortable
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March 2022 by Amelia Estrada
The lady thinking that am not going to buy nothing just because am Mexican for real asking are you going toy buy something like ? me answering that's why am here like people know clarks are expensive I don't came here just lo look ?
