CVS Pharmacy® in Raleigh offers a range of health and wellness services, making it easier for customers to manage their pharmacy needs. The store is typically open seven days a week, providing access to prescription refills, vaccinations, personal care items, and more. Customers can benefit from weekly deals and the ExtraCare® program for personalized discounts and rewards. The pharmacy also features convenient services such as same-day delivery and free CVS® Pickup for online orders. Customer service at this CVS has received mixed reviews. Many customers have praised the staff for their kindness and patience, particularly highlighting employees who assist older customers or those facing challenges. Despite the positive interactions, there are complaints about understaffing and medication availability, leading to delays and frustrations for some customers. Issues like dirty parking lots and restrooms have also been noted. Overall, CVS Pharmacy in Raleigh is recognized for its helpful staff but faces challenges with staffing levels and cleanliness. The pharmacy remains a go-to for prescription needs, while customers may find alternative locations for other shopping requirements.
My go-to CVS, but this time around, the manager Chantel was exceptionally helpful, courteous, and informative. HIGHLY recommend Ms. Chantel for all assistance!! THANK YOU!!!
February 2026
The drive thru was a little slow, but the customer service was great!
August 2025
The pharmacy works hard and helped get my.Mom's medications grouped for one easy pickup.
