Fifth Third Bank & ATM is a diversified financial services company headquartered in Cincinnati, Ohio. The company operates 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores, and 2,541 ATMs across several states. Fifth Third offers a range of services, including Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Customers have generally positive experiences with the bank, particularly praising the friendly, professional, and helpful staff. The Creedmoor Branch is highlighted for its exceptional service, with the branch staff going above and beyond to make banking convenient and stress-free. Customers also appreciate the intuitive mobile app, which makes managing accounts easy. While the overall banking experience is positive, some customers have encountered issues, such as lost funds and other problems. The onboarding process for mortgage servicing clients has been described as substandard in some cases. However, the branch managers, such as Chris Morning and Brittany, have been praised for their pleasant, knowledgeable, and helpful assistance in resolving customer concerns.
Just stopped by the Creedmoor Financial Center and had an amazing experience! Cody is an outstanding bank manager who truly goes above and beyond. The entire team was welcoming, professional, and incredibly knowledgeable. If you’re looking for exceptional banking service, I highly recommend visiting this location!
February 2022
I met with Brittany at the Creedmoor rd location. I left Suntrust after the merger and my bank became Truist. More like a lie. Anyway I met Brittany at fifth third and she was so helpful. I switched my bank with no problem. She took her time with me and answered all my questions. I will refer people because of her service.... read full comment
April 2021
The folks at this branch are always helpful and welcoming. It is always a pleasure to step in and talk with the staff.