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February 2024 by David Andrews
Tire rotation, had brake dust on tires and you could clearly see no one touch them. Young guy John lied to my face. Now I’m wondering if they changed my oil and filter. It’s sad you can’t trust anyone to do simple job.
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February 2024 by Sharon Walker
Aaron and all the staff at this location are very courteous and helpful. Got my car in at appointment time and notified me when car was ready. Very knowledgeable crew. Have already recommended them to my brother and sister.
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February 2024 by Krishana Lewis
Just went in to get a state inspection, then Charles talked to me about what my car needed next (which is a tire) so over the weekend I booked my tire appointment. Great customer service - clearly coming back!
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February 2024 by Jennifer Schlotfeldt
friendly, affordable and trustworthy
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January 2024 by Britt B
Aaron went ABOVE AND BEYOND with his service and customer service…if I didn’t plan to return for future services he definitely would’ve changed my mind. Customer service like his is a rarity nowadays and I greatly appreciate it!
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January 2024 by Megan Callahan
Great friendly staff and very informative and honest
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January 2024 by Johnny Green
I called as I waited at another establishment without being greeted. I was greeted well over the phone and was greeted in person by Aaron Beau. I appreciate the customer service and think things went well, overall.
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January 2024 by Andrew M. Roy Sr
Called to make an appointment for a front end alignment for a Saturday morning. Dropped off my truck, had two brand new tires mounted and balanced, no extra work to be done as part of the alignment and my truck steers as good as the day that I bought it 20 plus years ago. Very happy with the service that was provided ???
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January 2024 by Diamond Burley
Thank you for taking care of Marco. I have been coming to this Firestone since 2019. I will not go to another. I have moved and pass by multiple other establishments and Firestone. I moved to NC when I was 19 with no family. Johnny always took the time to explain things to me to make sure that I was not overpaying or doing work that was not need. I pray that this company takes care of him and cherish such a wonder person. I truly want to say thank you and you will always have a loyal customer for life.
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January 2024 by Sher Marie
Professional AND polite staff and technicians.This time, I had direct contact with Aaron Beau and Johnny Hughes Jr.
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January 2024 by Mechelle J Brown
The service was very friendly & a warm welcome! The associate Arron made me feel like I’ve been coming there for years and it was my first visit! I would recommend Firestone to family, friends & strangers!Very pleasant experience!
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January 2024 by Andrea GaNun
Aaron Beau and Johnny Hughes Jr are absolutely wonderful human beings, I can’t thank them enough for their patience and assistance on helping my sister and I. My sister and I rented a car from Hertz at the airport who sent us with an unsafe car with bald tires and also chunks of tires missing as well. They went above and beyond to help us as we are visiting NC for a difficult family situation. Anyone should definitely see these wonderful people if you have any issues with your cars.
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January 2024 by John Boyette
Very knowledgeable staff
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December 2023 by Carol Mellen _ Staff - Transportation
I had an appointment for 12:00 noon, but two tires still took 2.5 hours. We had storms in the area which caused a small delay due to power surges, but 2.5 hours for two tires still seems excessive. Other than that, all staff members were courteous and professional and everything was fully explained.
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December 2023 by Bulent
I been there for the wheel alignment service, they completed their work very quickly and perfectly. Thanks
