Firestone Complete Auto Care in Raleigh, NC, has been helping customers since 1926 with a wide range of vehicle services, from maintenance to repairs. Located at 4390 Fayetteville Rd, this shop offers reliable solutions for every make and model, including oil changes, brake inspections, and tire sales. Customers appreciate the friendly and knowledgeable staff, with particular praise for team members like Johnny, Donavan, Tommy, and Charles, who provide exceptional service and detailed explanations of repairs. Many customers feel valued and recommend the location for its honesty and professionalism. While some have experienced issues with pricing, the staff has shown a commitment to resolving concerns and ensuring customer satisfaction. Overall, Firestone Complete Auto Care is seen as a trustworthy and accommodating choice for auto care needs in the Raleigh area.
A friendly staff. They are very knowledgeable. Service was preformed quickly. Offered a long-term care plan. Completely explained everything they suggested. I have found my new auto repair shop. (Been with my old shop for 20 years).
March 2026
Customer service was was top tier! Wait time was reasonable. I appreciate when the service team take time to explain everything and offer solutions. I felt seen.
February 2026
Tommy & Johnny were super helpful, Johnny is old but you know what they say old and wise. Tommy is bald but it’s cause the store works him too hard. Either way super great service.
