About Hertz Car Rental - Raleigh-durham International Airport
Hertz Car Rental at Raleigh-Durham International Airport (RDU) offers a convenient and straightforward rental experience. Customers can choose from a wide range of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. The booking process is simple, whether online or through the free Hertz app, making it easy to reserve the vehicle needed for any trip. Several reviews highlight the smooth and hassle-free process of picking up and returning vehicles. Customers appreciate that vehicles are ready and waiting in designated spots, allowing for quick and easy access without unnecessary delays. The shuttle service to and from the airport is also efficient, with minimal waiting time reported. The location is not inside the airport but nearby, which can be a bit further from the terminal, especially when traveling with heavy luggage. Despite this, the overall experience remains positive, with many customers noting the cleanliness and new condition of the vehicles. Online check-in is praised for streamlining the process, enabling customers to drive away quickly. Exceptional customer service is a common theme, with staff members like Kameron receiving praise for their patience, professionalism, and willingness to assist during stressful travel days. Such support makes the rental experience more comfortable and memorable. Overall, Hertz at RDU is recognized for its ease of use, quality vehicles, and helpful staff, making it a reliable choice for travelers needing rental cars in the area.
