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4:30AM - 12:30AM
1001 Rental Car Dr, Raleigh
Car Rental
4:30AM - 12:30AM
1001 Rental Car Dr, Raleigh
Car Rental
“Always gotten great service from pick up and drop off. Recommendation? The people at the deop off location should have a tent and some fans for the heat we arw having.
Beside Naional always give great customer sercice.
Thank you”
“I wanted to share with everyone as well as the great people at Van Products about what exemplary customer service and repair work they provided on our new Honda Odyssey Braunability van. We had an issue that was covered under warranty that we had to have repaired. Everyone we encountered through this process was very accommodating and helpful. We appreciate how they went above and beyond our expectations. They made an inconvenient situation so much easier. We will recommend Van Products for sales or service/repair anytime we get the chance.”
“Eliezer and Floyd keep me coming back here. There is nowhere else in the area I’ll rent a truck from. It has to be from here! Eliezer and Floyd are superstars. I’m always treated with enthusiasm and appreciation. Eliezer set keeps this place running smoothly and frictionless. Floyd keeps the trucks and equipment in top shape. Every truck I pick up is detailed to “a brand new look.” So grateful we found this team.”
“Service was great. 10/10 customer service. Scott at the Glenwood location was helpful and explained everything well. The van was clean and I had no issues. 100% would rent from this location again.”
“Dealing with Paul and his crew is refreshing and they are accommodating. My experience with this company has led me to believe that they’re still good and honest people in the world.”
“Great experience buying my car here. I didn’t think it would be possible but they made it happen. Staff is awesome and reps Ray and Julie were so fun and friendly to work with.”
“Great car rental service! The team is extremely helpful in any situation. The office had excellent customer service, and one staff member was particularly valuable. My relative and I picked up our vehicle on a Friday. He rented a compact car, while I opted for a spacious SUV that was comfortable to drive. The only downside was a feature that I didn't fully understand—it seemed to cause the car to cut off when braking, and then restart when releasing the brake, which was a bit distracting. However, back to the service: despite the office being busy as it had just opened, the staff member took the time to attend to each customer with politeness. She assured everyone that she would assist them shortly and expressed her gratitude for their patience. Although she was the only one working, she handled the situation diligently, maintaining a smile and a positive demeanor throughout!”
“I was happy with everything from the shuttle pick until the rental was over. Nice people, no nonsense. Only thing was the car I had wasn't super clean inside.”
“The folks were great to work with and the cargo van drove well had great cruise control and interface with my android phone to project Google maps from my phone to the display.”
“Excellent service.
I had an issue with my Uber on the way to pick up the car and arrived a little late, but they called me to check if I was still coming. When I arrived, Josh—the same person who had called me—was waiting for me and took care of everything.
Even though my English is not very good, he was very cooperative and even helped me choose the car. They also upgraded me to a higher category for only $25 extra, which made my long trip much more comfortable.
The staff at this office seem to work very well together, and that really shows in the quality of the service. I hope it stays that way.”
“I had a great experience with Enterprise on Hillsborough Street in Raleigh. Charisma, the Assistant Manager, provided excellent customer service and made sure everything went smoothly. She was professional, friendly, and very helpful throughout the process.
I also want to give a big shoutout to Ian for going the extra mile to make sure my 15-passenger van was nice and clean. With a vehicle that size, I really appreciated the attention to detail and effort he put into getting it ready for us.
Thank you, Charisma and Ian, for making the rental experience easy and enjoyable. Great customer service from start to finish—I would definitely recommend this Enterprise location!”
“Great experience honestly saved me on the last day since enterprise cancel on me last minute before my trip, I will be renting from here and enterprise sucks since they didn’t even try to help me at all.”
“I recently returned a rental car and the Branch Manager Jo and employee Miles were very helpful with the rental process. They made it easy to pick-up and return. I highly recommend this location”
“Victoria was an amazing help and went above and beyond with customer service with me. She made a frustrating start with my warranty coverage to a perfect outcome! The 2025 camery was a pleasure to drive! Happy with it even though i drive an SUV”
“Everyone is always so helpful and thorough. I have picked up rental cars all over the southeast U. S. and this is the best experience I've had.
Kudos!”
“I needed a rental car after my car was in an accident. The insurance paid for me to use Enterprise for my rental. It has been awhile since needing a rental but the experience was satisfying and very fast and easy. The Enterprise employees were very friendly and professional when picking up and dropping off. The rates were fair and the vehicle clean and satisfactory.”
“This location and staff was fast friendly and committed to helping us after our original reservation was botched by the Fuquay branch - to the guy who was running na k and forth to the lady who answered the phone to the staff that washed our rental with urgency thank you 🙏 we were two hours late meeting my daughter but if this crew wouldn’t have stepped up it would have been even later due to Fuquay and Apex branches not even returning our calls or needs -
Thank you to the whole team especially the guy who was running ba k and forth doing 2-3 jobs in one from taking calls- to scheduling - to showing us our rental and competing the transaction- thank you for caring about your customers and brand name- I wish this guy was on my staff as he went above and beyond!”
“This was my first time ever renting a car, and I had no idea where to begin. After using ChatGPT and doing some research, I found that Budget was one of the most affordable and reliable options. Out of all the locations near me, this one had the highest rating — and now I understand why.
I’m giving this location a full 5 stars, and a big part of that is because of Ahmad.
After I confirmed and prepaid for my rental online, I called the location directly with a few questions. Ahmad explained that economy vehicles aren’t always guaranteed because they often come from the airport. Even though I had a reservation, he took the time to explain the process clearly, and he was incredibly honest and patient with me. He asked me to stay in touch and to call him the day before pickup so he could personally try to secure a gas (non-electric) vehicle for me — something that mattered to me since I’m not familiar with charging electric cars.
The morning I arrived, Ahmad took care of me immediately. He was professional, welcoming, and already prepared for my arrival. He let me know that the gas car available had some damage to the backseat, and without me even asking, he documented everything in the system so I wouldn’t be charged when returning the car in Georgia. I don’t have any major credit cards (so I used my debit) and my credit score could be better which also worried me as I did not want to arrive the morning of pick up and be told that I did not qualify - but after asking the right questions (and I asked the customer service line and Ahmad about 20 in total) - that level of detail and care meant a lot, especially for a first-time renter.
The car itself arrived slightly dirty on the outside, but I was still out the door in about 20 minutes. The Chevrolet Malibu drove smoothly, and even after driving 246 miles, I still had plenty of gas left.
Ahmad went above and beyond. He was transparent, knowledgeable, and truly dedicated to making sure my experience was smooth from start to finish. His professionalism turned something I was nervous about into something simple and stress-free.
I will absolutely be returning to this location and plan to rent from here again for my trip in January.”
“My experience with this Hertz location was challenging but the staff made good efforts to help in the face of corporate locations like this vs franchise locations.
I rented a 2024 Volkswagen Jetta with around 11,000 miles on it for a business trip. An hour and a half into my three-hour drive, a warning light indicated the engine was overfilled with oil and needed servicing. I spent nearly an hour on the phone with roadside assistance, only to find out they couldn’t provide a replacement car, despite several Hertz locations being nearby, without me expending more money on another rental. The employee at the call center was rude, even though I tried to stay positive about the situation.
I learned through this process that this Raleigh location is a "corporate location," and Hertz doesn’t freely swap cars between “corporate” and “franchise” locations, leaving me stranded despite other nearby Hertz locations.
To make matters worse, the only viable option roadside assistance offered (besides driving 1.5 hours back and restarting) was to take a detour to a Pep Boys in Fayetteville for an oil service with a voucher. I did and waited almost 3 hours at a shop with broken air conditioning.
Turns out the car, according to the window sticker, was last serviced by Take 5 at or around the 10k service interval. The drain plug and filter were loose. And they’d overfilled it. Photos confirm.
The manager of this location was apologetic and a victim of circumstances as much as I. But I do wish I had my time back and I had been able to make the meeting I missed that day because of travel delays.
I will try them one more time based on the manager’s efforts to help.”
5AM - 12AM
1017 Rental Car Dr, Raleigh
Car Rental
“I had a great experience renting a car from Hertz at RDU Airport. The process was smooth, the vehicle was clean and reliable, and the staff was helpful and professional. I would definitely rent from Hertz again.”
“After all the troubles we had at a different budget location, we ended up at crabtree and the lady helped us so much! The customer service was great and she ended up solving all of our problems compared to the prior location!”
“I’ve been renting from AVIS for the last year and half and Donna was Amazing and always goes above and beyond my expectations, every single time🙌🏽”
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“The Raleigh airport Alamo is SUPER AWESOME!!! The process was extremely smooth, people polite and cars brand new. Definitely going to use Alamo for all car rentals, seriously.”