Janie and Jack at Crabtree Valley Mall in Raleigh, NC offers modern takes on classic fashion for girls, boys, toddlers, and babies. The store features unique pieces that stand out, from everyday essentials with thoughtful details to special occasion dresses and tailored items. Each season's collections tell stories inspired by places, people, and unexpected ideas. Customers praise the quality and beautiful selections, though some note that prices are high, but sales help. Service experiences vary; while staff can be helpful and friendly—especially one staff member who was kind and assisted with choosing outfits—others feel the customer service can be inconsistent, with some customers feeling ignored or dismissed while browsing. Overall, Janie and Jack is appreciated for its quality and style, making it a popular choice for families shopping for stylish, well-made children's clothing.
Rebekah is lovely! Kind and helpful. She helped me picked out a very cute stegosaurus outfit for my newborn son, Rover. Highly recommend asking for her if you are ever in the shop.
October 2024
My wife and I shop here for our grandkids for about 11 years now. Quality can’t be beat, beautiful selections, and although pricy, they do have sales. Great service from Stephnie.
April 2021
This is my kids' favorite store! Customer service is amazing! I love the selection of kids clothes and I always find something great here. I also buy gifts for my friends' kids in this store.