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November 2023 by Sharron Segers
The staff was very hands on. Very knowledgeable. Atmosphere was a little electric. Very busy but very manageable. I loved the way they served my brother. If we had questions, it was not a problem.
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June 2023 by Olaniyan McRae
I love this store. I am a 50 plus year old man, I need a store like this. I love their style
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March 2023 by Shadi Isleem
Love the staff here, always satisfied. They try their best to make it easy for you and get what you want, even though if it’s not at the store they can ship it to you’re house.
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December 2022 by Lestee Foye
Terrible service. The two clerks at the front desk did not even ask me if I needed help. They were having their own conversation. I asked a new clerk to see shoes. He needed help because he was inexperienced. I left. It's a shame because I have purchased shoes from this location in the past.
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December 2022 by Y Ali
My husband loves their shoes and footwear related accessories. They're all genuine leather and extremely comfortable for his flatter feet. The staff at the Crabtree location are also very friendly and knowledgeable about their shoes and shoe care/maintenance.J&M as a brand has a variety of offerings but their clothing is a little underwhelming. Their shirts and pants all look stylish, well cut, and feel comfortable to the touch, but many of them are rayon blends which makes them thinner and wear out quickly when compared to Brookes Brothers or Banana Republic. Their shoes however, are worth the investment.
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August 2022 by James Young
Very patient employee who knew her business and was extremely helpful. I have a narrow hard to fit foot but found 4 pairs of shoes. Unbelievable!!
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July 2022 by Henry Jourdan
This place is amazing! I went into the mall looking for an outfit for a big interview I have coming up, I was completely at lost of what to wear and how everything would come together. I was welcomed by the nicest most honest person I could have met(I feel so bad I can't remember his name). He helped me find the right pants, shirt, shoes, belt, and even socks for this special occasion. He gave me plenty of options but also helped me boil it down to what would finally become the perfect outfit. He was skilled in all of his knowledge, even in how my feet were shaped to find the right shoe. I now feel ready to concur the interview and ready for such a big change ahead. I now know where to go if i ever need the right fashion advice. If you are in the mall and need help with that perfect outfit I highly advise you to go in, you will be met with perfect customer service, and expertise to help you with whatever event you might need. I Can't say thank you enough!
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April 2022 by Marc Snyder
Very nice footwear but too pricey at this time.
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January 2022 by David Goldman
Great shoes but customer service is a little off.
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December 2021 by phil lucas
Very attentive and friendly staff. Love the J&M products
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December 2021 by Pablo Aviles
Best customer service experience ever, store manager Luis was a class act, he went above and beyond to help me find some dress shoes for an upcoming wedding. This is my new favorite store.
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October 2021 by Collins Lopez
One of the best experiences I have had at a clothing store. Luis was knowledgeable, friendly, and made the experience enjoyable. Being a bigger guy, it’s sometimes a pain to look for clothing and shoes. He definitely made the experience better. Go see Luis at this location for all of your business and casual needs!
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October 2021 by Dave C
Great staff and selection
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October 2021 by Alex Warning
Great selection for men, prices are a little steep
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August 2021 by Christopher Giannell
I like the shoes and belts. Friendly staff.