Johnston and Murphy is a highly regarded store known for its outstanding customer service and knowledgeable staff. Customers consistently praise the employees for their attentiveness and ability to provide personalized suggestions based on individual needs. Whether assisting with a full outfit or tracking down specific items, the staff, including notable team members like Ivan and Nick, go above and beyond to ensure a comfortable and enjoyable shopping experience. The atmosphere is described as lively and busy, yet manageable, with several staff members available to assist customers. Reviews highlight the store's dedication to helping customers find the right products, such as boots for snowy weather, while keeping within budget. Overall, Johnston and Murphy is celebrated not only for its quality products but also for its exceptional service, making it a favorite destination for shoppers seeking a positive retail experience.
Had a great visit; Jeremy (I think), was very helpful!
January 2026
I had a great customer service experience thanks to Aniya. I needed to return a shirt that was too large, and she made the whole process quick and easy. She was friendly, patient, and very helpful throughout. It’s always refreshing to get such smooth and positive support—thank you, Aniya!
January 2026
Great selection of footwear we are and classic clothing. The employees were quite knowledgeable and helpful.
