Leith BMW Service Department is known for providing high-quality service and a positive experience for customers. The dealership employs BMW-trained staff with extensive knowledge of the cars, ensuring that each vehicle is kept in pristine condition. Customers have praised the staff for their professionalism, friendliness, and helpfulness, making their visits pleasant and hassle-free. Several reviews highlight the excellent customer service provided by salespeople, with one reviewer mentioning a smooth and quick car buying process that took about two hours from test drive to completion. Staff members are described as patient, knowledgeable, and no-pressure, creating a comfortable environment for customers to make their decisions. The dealership's staff consistently demonstrates a commitment to updating their training and staying current with new models, which contributes to their expertise. Overall, Leith BMW offers a dealership experience characterized by professionalism, responsiveness, and a focus on customer satisfaction.
Brandon Faucette did an excellent job of keeping me informed of the work being done while I waited at home.
July 2024
Contacted several BMW dealerships prior to contacting Leith BMW. Spencer Johnson was the most responsive and knowledgeable salesperson I dealt with. Worked out a good deal. Finalized everything prior to coming in. Only issue was the wait time for finance.
July 2024
I had a great experience buying my X3 from this dealership. Chris Salazar provided excellent customer service and made my car buying experience very pleasant!
