PetSmart is a large pet supply and services retailer with a varied selection for many types of animals. Reviews note that store staff are very helpful and friendly, and the grooming salon does a great job. The in-store veterinary hospital is also mentioned as a great idea. Prices are considered better than some competitors. However, some customers express frustration that the store does not always have specific dog food items in stock, requiring online orders. There are also criticisms about not being allowed to hold animals unless purchasing them and concerns about animal health. The store offers services like puppy training classes, which are described as very helpful and knowledgeable.
I want to give a huge shout out to Ella, whom has been absolutely amazing, helpful, kind, and made my experiences awesome at PetSmart. Give this girl a raise yall, she has a terrific work ethic and great customer service.
December 2025
Ms Ella and Daja, are super amazing associates. They helped with everything we needed for our new family member.
December 2025
Dr. Perdue was amazing. She took great care of my very scared rescue cat. I truly appreciated how friendly the staff was. I would recommend this place to anyone.
