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June 2023 by Antwain Dozier
This is the worst place to do business with they don't send out and they just let anybody sign paper we lost almost 1500 bucks worth of stuff lying to us telling us they didn't know where it was at and they don't keep a record of when u pay your bill!! NEVER AGAIN
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April 2023 by Alfreda Gardner
They are liars and sold half of my but told me and they didn't..they took my payment but kept blaming each other for my stuff missing.. I wouldn't recommend this place to anyone I'm in the process of getting courts involved
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May 2022 by Hamzeh
At first I didn't want to rent from this company because of some reviews, but decided to give them a try. The lady at the office is nice and the process is easy and simple. I uploaded some photos of a 10x10 unit that i rented since I couldn't find any photos online before i rented so I figured i would upload some to show it, doesn't come clean if you prefer it cleaned, then get your broom ready ? and cleaning supplies.
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September 2021 by Sydney Eckhardt
I rented a 5x5 unit for about a month from these folks, and I had no problems. Renting the space was very simple, their website is great. They even stayed open a little late for me the day I moved in to help me get all set up, very kind. My only hesitation is beyond your own lock on your unit, there isn't much in terms of security, so I was hesitant to go after dark by myself, but this place is more affordable than most storage around town so it just depends on what your needs or priorities are. Having said that, I had no issues, I hardly ever saw other folks there when I'd go by my unit. Location is very convenient for students, just be on the look out for it if you're not familiar with the area, the entrance can sneak up on you.
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May 2021 by Mavrick Lay
Brian the manager sold my fathers unit he is a liar do not trust him.My father had passed away and me living 409 miles away was trying to get up to Raleigh to get my fathers items. I had told Brian over the phone multiple times if there was any payment needed before I could get there be sure to call me Brian had my personal number and I have his never once did he call saying hey if you don’t pay we’re auctioning it off. My father also bought Brian a birthday gift probably the only person to ever get him anything.Do not store anything at this place and avoid any dealing with Brian he is a liar and thief in my book
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March 2021 by Leyton Brown
Outstanding service, very helpfully from Bring to end. The staff helped made my move, a peace of mind.
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August 2020 by Jan D.
I reserved a truck 2 weeks before I needed it. The morning I was supposed to pick it up, I got a call before 8:00am telling me that there was no truck available and to call after 9:00. I called and was told I would be getting a call back from the inventory manager in 15 minutes to 2 hours when they had located a truck. No call, so I called back. Told to wait another 15 minutes to 2 hours. No call. Called back and was told my reservation had been canceled because they "didn't have a truck". Supposedly the inventory manager had called me and left me a message, but my phone never rang. I was told I could request a different day or a different size truck... still waiting...
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August 2020 by Virginia Hopkins
The rates are very reasonable and the location is close to the state fairgrounds where I vend most weekends. I have had only positive experiences with management. They have accommodated moving my unit when there were issues.There has been significant damage to the grounds from poor drainage on adjacent lots. However, they are constantly improving and taking very good care of their clients
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August 2020 by Jeanie G
Very reasonable rates. Great customer service. They care about their tenants and their needs.
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August 2020 by bryan brochu
Great business and the people that run it...very friendly
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June 2020 by Shemeka
DO NOT DO BUSINESS WITH THESE PEOPLE. I returned a budget truck there clean, with a full tank, and on time. Two days later they charged my card saying I did none of the above. When I went there they had absolutely no proof that those charges were necessary (which I knew they were not). They said they had all this documentation with nothing to show! And to make matters worse, the man working there had a nasty attitude when I said I’ve disputed the charge with my bank. Thankfully Budget agreed with me and put the funds back on my card. THESE PEOPLE ARE SHADY AND RUDE. I will be filing a claim with the BBB.
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June 2020 by T Williams
Don't do business with these people.
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February 2020 by Katie Moody
Very helpful and friendly staff!
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August 2019 by Garius Young
DO NOT RENT OR RETURN YOUR BUDGET TRUCK TO THIS LOCATION!
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August 2019 by Garius Y.
I returned the truck 2 days early in which the lady said great and thank you I was short a 16 ft truck. They charged my credit card for 8 addtional days of service because she failed to check the truck in. I want my money refunded back. This has messed up my life in so many ways!
