Sheetz has received mixed reviews, with some customers highlighting exceptional service while others express dissatisfaction with the store's overall condition. A standout employee, Gyasi, is frequently mentioned for his friendly demeanor and excellent customer service skills. He takes the time to explain how the coffee machines work and ensures customers feel valued with his personable interactions. One reviewer specifically noted his calmness and team spirit, suggesting he deserves a management position due to his consistent dedication. Another employee, Eli, also received praise for accommodating a customer's food order despite a miscommunication. Customers have appreciated the courteousness of the cashiers, particularly when mistakes were made and quickly corrected. However, some reviews critique the store's slow service and unclean environment, indicating that while individual staff members shine, the overall experience at this Sheetz location may not meet customer expectations. Despite these concerns, the positive impact of employees like Gyasi and Eli highlights the importance of good customer service in creating a welcoming atmosphere.
