About TenPlus Systems | Apple Authorized Service Provider
TenPlus Systems is an Apple and Lenovo Authorized Service Provider located in Raleigh, NC, known for its exceptional customer service and expertise. The business honors and accepts Apple and Lenovo warranties, ensuring that customers receive genuine OEM parts for their repairs. Many customers have praised the technicians for their professionalism and thoroughness, often highlighting their ability to resolve complex issues efficiently. Despite some challenges in reaching the team by phone, visitors report a positive experience once they connect, either over the phone or in person. Customers have expressed gratitude for the staff's patience and kindness, especially when dealing with technical problems. The team at TenPlus Systems goes above and beyond to ensure satisfaction, as evidenced by their willingness to resolve issues without additional charges when mistakes occur. In addition to repair services, TenPlus Systems also sells a full range of Apple products, excluding iPhones, and provides helpful advice on security and accessories. The store offers curbside access and ample parking, making it convenient for customers. Overall, TenPlus Systems is highly recommended for anyone seeking reliable tech support and a welcoming environment.
Updating an earlier review: I recently visited TenPlus again for a separate issue. They ran diagnostics and determined that I did not need service. TRUE PROFESSIONALS!
Very polite, professional, knowledgeable and responsive! Great customer service! Highly recommend!
June 2026
The staff are super polite. They are clearly on your side, working to right size the fix to your needs. I rate them a ten plus!
January 2026
Thank you to Justin Cook for a fantastic customer experience! My wife and I will never go back to the Apple Store. TenPlus is where we will do anything related to Macs.