-
February 2024 by Lroy627
Good fast & easy service.
-
January 2024 by Frank Troublefield
Workers were high and the entire area smelled of marijuana
-
January 2024 by Evelyn Armstrong
There was a line when I arrived which delayed the idea of scheduling an appointment. This need to be improved greatly.Otherwise, the staff was amazing when you get a chance to speak to them and very professional/informative.
-
December 2023 by Barry Bolden
Big ups to Ms.J . and the crew that works there. Mr.Barry.
-
November 2023 by Gail Judd
This was a very professional place. I would do business with them over and over again
-
October 2023 by Zachary Cohen
Jasmin was the complete opposite of helpful. Full of attitude and one word responses. I’m surprised anyone would rent from here with such a downer of a manager. Cancelled my reservation and went to wake forest location and had no problems there! Help yourself and avoid this location.
-
October 2023 by Ajimon Thomas
We did-not have a great experience here at all. Went to return the Uhaul truck we had rented from Charleston, and staff here made it such an unpleasant experience. We reached this location around 4:45 pm, and it seemed like they were mad that they had to deal with a customer just before the closing time. They even shut the front door, while we were there trying to figure out stuff in the parking lot. It was not a great experience trying to return the truck via the app - the staff could’ve easily made it so much easier. Terrible customer service!
-
September 2023 by Garrett Groff
Customer service: terribleEquipment: fineMajor grievance: severely over-charged. Asked for vehicle for long-haul (300+ miles). Found I had been charged for **IN TOWN** u-haul with exorbitant per-mile charge.I will NEVER AGAIN visit the 5600 Atlantic U-Haul office for the reasons above (and other reasons I won't go into). I will also re-consider using U-Haul ever again for any reason.Obviously if my situation is corrected, I will update this review accordingly.
-
September 2023 by zjs zjs
Taira is the best we had a small problem trying ti deliver a trailer and she handled the situation swiftly and professionally…ty is good too
-
July 2023 by Nikki Knight
This was my first visit to this U-Haul location and I would HIGHLY recommend it to anyone needing any moving services or supplies!! Jazmyne is the manager and she is absolutely wonderful!! She goes out of her way for her customers and she offered me several different options to meet my needs while keeping prices as low as possible. While I was there I also saw how she interacted with other customers dropping off trucks and equipment and she consistently offered a level of service that is hard to fine nowadays. Thank you Jazmyne!!
-
July 2023 by Raymond Barnes
Uhaul literally saved my life I am forever grateful as well as thankfulMs. Jasmine as well as Ms Reshonda are amazing and they have been very helpful with all issues and concerns when it comes to Uhaul.Thank you and Be Great!
-
July 2023 by Caitlin
I had a 10ft truck reservation with tow dolly made a month in advance prior to my move to Chicago I called Uhaul 3 times, including the day prior to the reservation, to confirm equipment. The day prior to the reservation when I called this Uhaul location the woman I spoke to was very nice and assured me my equipment was ready and available. Then next day Uhaul calls me 3 hours before I’m suppose to pick up the equipment to tell me one of the Uhaul Millbrook associates gave away my equipment. I was leaving for chicago the next morning! It was a HASSLE to find another location that had this equipment as the 10ft truck and tow dolly are hard to come by (as stated by the representatives I spoke to when I made the reservation a month in advance). I was in tears and incredibly stressed knowing I had to be out tomorrow morning without the right equipment to go across country because of this HUGE mistake. Thankfully UHAUL as a company was able to assist me but this location totally screwed me.
-
July 2023 by Matt Friedrick
Really a fantastic, efficient experience. I rented a trailer for the day and it went great. Booking, pickup, and dropoff were all very easy, and at a very fair price. The representatives were great.
-
June 2023 by Spencer Sativa
Just moved from Massachusetts. Horrible customer service. Very very rude and disrespectful women working all they wanted to do was smoke outside no one wanted to help at all wouldn’t even look at the receipt we were just shoved to a different location so they didn’t have to do work.
-
June 2023 by Frederick Factor
They make the moving experience. Friendly staff and knowledgeable. The gentleman Ty was helpful with my order and great to deal with.
