The UPS Store in Raleigh is a locally owned and operated business offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Customers consistently report amazing and excellent customer service, with staff described as kind, helpful, professional, efficient, welcoming, friendly, and amiable. They are noted for going above and beyond to help clients figure everything out, even walking them through processes like Amazon returns. Employees are praised for their stellar composure and care in all situations, making customers feel supported during stressful tasks. Many reviewers highlight a specific manager and team for their outstanding help and recommend this store highly. The location is convenient, situated in North Hills next to Walgreen's, and it has become a preferred choice for reliable and friendly service.
I think Ivy and Ari deserve a raise for how they keep this store afloat they are doing an excellent job!
July 2025
I had Ivy for my shipment, she was very sweet & efficient! Definitely recommend this location!
June 2025
I came into the ups store to ship out some packages. I was greeted by 3 wonderful ladies. Ari,Ivy, & kells. They made my shipment so easy & can definitely make you laugh while doing it. Very efficient! Thank you again ladies!
