The UPS Store in Raleigh is a locally owned and operated business offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Customers consistently report amazing and excellent customer service, with staff described as kind, helpful, professional, efficient, welcoming, friendly, and amiable. They are noted for going above and beyond to help clients figure everything out, even walking them through processes like Amazon returns. Employees are praised for their stellar composure and care in all situations, making customers feel supported during stressful tasks. Many reviewers highlight a specific manager and team for their outstanding help and recommend this store highly. The location is convenient, situated in North Hills next to Walgreen's, and it has become a preferred choice for reliable and friendly service.
The customer service is amazing! Thank you. For making my transaction seamless and hassle free.
April 2026
These five stars are for Robby, the UPS employee who was working a busy Saturday shift by himself and killing it. Genuinely nice, efficient, went above and beyond for every single person in line. Sold me a big box, packaged it for me, handled everything. Whatever UPS is paying him, it’s not enough. Thanks Robby! 🙌
March 2026
This is my go to UPS store! I had a wonderful experience with Robbie and team. Great customer experience.
