The UPS Store in Raleigh is a locally owned and operated business offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Customers consistently report amazing and excellent customer service, with staff described as kind, helpful, professional, efficient, welcoming, friendly, and amiable. They are noted for going above and beyond to help clients figure everything out, even walking them through processes like Amazon returns. Employees are praised for their stellar composure and care in all situations, making customers feel supported during stressful tasks. Many reviewers highlight a specific manager and team for their outstanding help and recommend this store highly. The location is convenient, situated in North Hills next to Walgreen's, and it has become a preferred choice for reliable and friendly service.
Super friendly service. Really appreciated the young lady who helped me out.
June 2026
The pricing is way too much. I went to ship a painting my daughter did for her grandma and they charged $128! For something that weighed no more than a couple ounces. It’s ridiculous. The staff is great and very kind though, I want to be clear that my grievance is with company pricing NOT the employees
April 2026
The customer service is amazing! Thank you. For making my transaction seamless and hassle free.
