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January 2024 by Desiree Gist
This USPS is terrible. The staff here are 100% absolutely DISRESPECTFUL!!! Pria, specifically, who worked today had the worst attitude I've ever seen. Its CLEAR this woman HATES her job! When I asked to speak with a manager or supervisor or get their information, she tried to tell me she doesn't have one. Which we all know IS SIMPLY NOT TRUE. I will not patronize this usps ever again! They need to hire staff who want to work and speak to people with RESPECT and not lie to them saying you can't tape your own package. Also, you don't get to raise your voice at people and tell them 'oh you can call who you want!' Thank you Pria, I'm a grown adult. I'm aware I can call who I want. 0 stars for this place. Shut it down. It will save USPS money!
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October 2023 by James Mackintosh
Went two days in a row around 1230, closed, no signage up, useless. Hire more people.
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October 2023 by Valery
I love this post office! The staff is always helpful and polite. The waits aren’t that long on most days.
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September 2023 by Cena
I'm confused about why a place that's only open for 7 hours needs to close for 2 hours for lunch? So they close from 12:30-2:30pm for lunch? Completely closed? What a benefit ! Must be nice to only work 5 hours a day! I wish the website would indicate that before I drove over here.
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August 2023 by Dillon Paquin
How can the post office be open from 10am to 4:30pm and be gone from 12 noon to 2:45? Ridiculous.
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August 2023 by Lynn Blount
Service is very friendly. Staff answers questions and are professional when handling certain situations, like packaging issues or questions about moving. They get long lines through fairly quickly.
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April 2023 by Anel Rasimovski
Let me get this straight they work 5 hours and 30 minutes a day? That's about how long it takes me to just get started with work before the real work
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February 2023 by Kisha Foy
Used certified mail services. Postal employee was very warm & professional.
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January 2023 by JESSICA BELINDA GARCIA
Horrible service! As a business professional never have I seen such a nasty attitude from an agency who is part of the federal government be so rude! Michelle who works at the front counter at the location off capital Blvd at the PLANTATION shopping center in continuously cut me off as I was explaining my current situation as a Domestic violence victim and that the court of NC in wake county decided not to disclose my address to further prevent serious issues to continue in the future. She didnt even care to offer help at all nor to tell me to call customer service for my kind of situation. The way she treats others is as if they are ignorant in their entirety! I called the toll free number myself and spoke with management so they could help me and they gave me a solution and told me to go right back with court ordered documents and my passport and 1093 form which i did. Upon arrival, I told Michelle I was back with the documents that I was told to present as per a manager and she cut me off again and told me " I have already been thru this many times its not gonna work, I told u we need a physical address , nope nope its just not gonna work, I dont care what customer service said.. but you can wait for my supervisor to come in a few minutes" so i said thank u and walked out!They dont care about their customers !!! They r there to do a "job" and get out!
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December 2022 by Sarah Boota
Don’t waste your time coming here, because you will certainly waste your time.You will wait for 30 minutes to buy stamps, and then not be able to due to their 1 person working and 2 hour lunch break.
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December 2022 by Curtis Medina
Nice people, helped me find the right package for my items without my even having to ask. It was busy but they got through them in a reasonable time.
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October 2022 by Sherry W
As someone has stated in their review if I can give a zero I would. This post office is full of mean black women. Especially, the manager if that's her. They are liars and they TRY to be nice but it's fake. The lady went on and on about why my package was not in the locker so I could pick it up. She had my package in the back, I wonder if she would have given me my package if I did not come to the counter? No, she would not, and she knew who I was and even the lady next to her knew who I was. Oh, when she gave me my package, she throws it down. They need to go into this post office and fired these women. I wish I would have read the reviews before I came to this post office.
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May 2022 by Fran Brown
Absolutely nothing helpful about the woman with the braids! She is attitude filled and not polite. It is interesting the man prior to me asked if she was a Christian, and she said yes. A true Christian. Well ? if that is how you represent, several has it correct or do they? She had no sponge water for my envole and proceeded to offer me a unprofessional tiny sticker instead. She also had no date stamp. There really was nothing pleasant about my experience here. Heading to a better post office for some more service!
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April 2022 by Cristian CR
If I could give this place zero stars I would, the worst customer service so far. The staff was disrespectful. I went to deliver a letter and asked if I could certify it, then one of the ladies ( the tall obese lady) that work there tore it from my hands and started to scream at me some questions, she was so rude at me for no reason. I will never do business with this usps again neither recommend it. I hope USPS management do something, customers deserve to be treated equally and respectfully.
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February 2022 by Ian Schutt
Literally the best post office experience ever. I was so nervous about the other reviews, but it seems like this place has taken those comments to heart and now goes above and beyond! There was even an additional employee in the waiting area helping people get their things prepared.
