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February 2024 by Gretchen A
We walked in with smiles, anticipating purchasing a new phone. The 3 employees were unfriendly from the start. Then we noticed they were making comments under their breath to one another about the customers. What shocked us was how blatantly unkind they were to a very sweet elderly woman who wasn't tech savvy. The employee that we were assigned made it clear she did not want to work with us. We ended up leaving (quietly, without a fuss), and noticed she left immediately after us. She was obviously more eager to leave for her break than to make a sale or to represent Verizon in any sort of professional manner.
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January 2024 by Jerry Ledford
Everyone was very friendly and helpful ?
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January 2024 by Jennifer Nguyen
Diego was quick to ask if I needed assistance, answer all my questions and get me the help I needed. I appreciate how efficiently he handled my situation!
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January 2024 by Brady B.
Great service and my issue was resolved in a timely manor! Diego and his team are super helpful and friendly to work with. Highly recommend.
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January 2024 by Andrew Smith
Fred is a rock star. If you get lucky enough to work with Fred the process will be smooth and your day that much better !
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January 2024 by M S
Great customer service, the Managers are really good. Busy store, parking is really difficult to find during peak hours.
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January 2024 by Hannah M.
Lol this place is a joke. All of the people employees (minus the guy who greets you when you walk in) were all SUPER rude. No personality and make you feel stupid. They genuinely look miserable and look like they hate their jobs. I talked to one employee and then left 3 minutes later to go to another location bc of how terrible the interaction went. If you can help it don't go to this location.
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December 2023 by Meagan Parcell
Knew exactly how to help us switch over to Verizon and get a new phone, and he knew exactly how to handle all the little details during that process.
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December 2023 by Damon Moment
Fred was great help to me. Helped me with everything i needed for my phone and i was good to go. No issues at all after
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November 2023 by Wayne Dale
Visited due to some issues with the Pixel 6's. Ryan helped us get sorted with new Pixel 8's, and convinced me to try out the Verizon internet.Thanks a ton for the quick service and support!
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August 2023 by Ellen Arthur
Verizon in GeneralYou May want to Speak to Pretty much Everyone answering your Accessibility line in Finacial ServicesDeffinatly to Jim the shift manager and Tell him that when a Dissabled woman tells you she got a visit from Adult Protective Services because someone Else was worried and she will have to go to the people who are Why she got that visit IF she's Made to pay the bill on the 31st but can Safely pay it Herself on the 1stDont say No that's Too LongAre you Jokeing.Is it a Company of Creeps?
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August 2023 by Kathryn Lyle
The staff here is awesome! Although we did have about a 45 minute wait to be seen (we didn't have an appointment, our mistake) Fred, the person who assisted in a device trade, made it as easy and pleasant as possible. I did have to go back the next day because it looked like my data wasn't turned on and Ryan resolved it within 10 minutes. Shoutout to Ryan and Fred :)
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August 2023 by Winter “Ada” Schatz
Great place to go if you want to see the actual phones. Hard to recommend workers that don't approach you during slow hours in their new weird Apple-ish floor plan. Left because nobody approached me and I didn't know what to do ?♀️
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June 2023 by Ronny Jones
I had a very bad experience in this store. This was the only place in North Carolina that I ever had a bad experience and dealt with an employee who was very unprofessional. I witnessed a customer leave the same lady employee I dealt with and request for someone another employee. The lady employee who's bilingual was very professional and even apologized for the other lady employee behavior.
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June 2023 by Nikki Mangum
They staff was great from the moment I walked in! Levi was great help ! Kudos to him!!
