Walgreens, a local pharmacy, has received mixed reviews from customers in the Raleens area. While some customers had exceptional experiences, with employees like Vida, Katina, Princess, and Marcus providing outstanding customer service, others encountered issues with the photo printing equipment. The new manager has acknowledged the previous shortcomings and has expressed a commitment to improving the overall customer experience. They have highlighted the strong pharmacy staff and welcoming front-end leadership, and have also introduced a delivery service for those who cannot visit the store during the temporarily limited hours. Despite the occasional challenges, Walgreens seems to be making efforts to address the concerns and provide a better service to the community. Customers are encouraged to give the pharmacy another chance and look for the new manager during their visits.
Craig was just rude. I see why they have low ratings. Walgreens will hire anybody. No type of customer service skills. Stick to cvs!
September 2023
The website pharmacy hours are incorrect. I showed up after work at 5:30pm expecting to get my medication. The pharmacy had a sign up saying they close at 5pm Mon-Fri. If the hours posted online were correct I could have chosen a different pharmacy to get my medication outside of work hrs.
September 2023
Terrible customer service. Put me on hold 4 times in a span of 12 minutes without speaking to me once. No wonder the ratings are so bad at this location. I just want my prescription refilled and they are so disrespectful.
