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8AM - 10:30PM
264 Albert J. Ellis Airport Rd, Richlands
Car Rental
8AM - 10:30PM
264 Albert J. Ellis Airport Rd, Richlands
Car Rental
“Great service
The manager Tara is very kind and supportive. The quality of the cars is great - always clean and ready to drive. The team is very kind and responsive so you always have an exceptional experience.”
8AM - 10:30PM
264 Albert J. Ellis Airport Rd, Richlands
Car Rental
“Exceptional Customer Service and they made everything so simple, The car was new, clean, great on gas and exactly what I needed, thank you, and will definitely rent again from Alamo. I recommend to anyone looking for a car rental and smooth transaction from start to finish!”
8AM - 9:30PM
264 Albert J. Ellis Airport Rd, Richlands
Car Rental
“I had to quick change agencies as their competitor refused to honor my government rental. The ladies behind the counter were polite, professional, and were more than ready to assist me. I appreciated the rescue and when traveling to Goldsboro, will rent from Avis again.”
“We didn't end up renting from Hertz. We needed to drive to Iowa, but the Mississippi is the point of no return. So why isn't my review a 1-Star? Because Jennifer is the embodiment of customer service. Informative. Helpful. And never once made us feel like we were wasting her time. Superb. Truly superlative customer service skill set.”
“Please do your due diligence in renting a car from this airport in Jacksonville NC.
If you live locally, be sure to leave your car at home or park in the long-term parking lot.
The airport will have your car towed off and it will cost you $233 total to get your car back.
It was not in the check-in briefing or the instructions when I picked up the rental car. Over the past few years, I had always left my rental car parked in the spot I picked my rental car up from.
It is no longer allowed to do that at this airport.
This time, my car was towed away. My car was only there for 1 and 1/2 days.
The staff at the Hertz/Dollar rental counter tried to be as polite as they could be but there wasn't much they could do given the situation.
The car I rented from Hertz Dollar rental was a good car. It was very clean and new. I had family coming in from out of town.
I was more upset about the whole thing because I had to cancel a very important doctor's appointment about a knee surgery I've been waiting on for a year than about the car being towed away.”
8AM - 9:30PM
264 Albert J. Ellis Airport Rd, Richlands
Car Rental
“Nicky was amazing in trying to understand and help figure out the best way forward. My travel plans got messed up and she was there to pick up the pieces! W Nicky, W Budget ??”
Car Rental
Car Rental
“If enterprise wants to know a recipe for success, look no further then the OAJ location and impact that this lady (Mrs Tara) makes with her customer service emboldened by her upbeat attitude and ability to get things done no matter what all while looking professional and presentable in the process!
For taking care of our group transport needs yet again- Thank you!!”