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“Cannot recommend enough! I brought 2 smashed Z Flip phones to them, hoping they could pull some important work-related photos and videos off of one of them. They informed me that they couldn't promise anything, since the folding phones are often costly and difficult to repair, but their amazing tech, Sam, managed to cannibalize a few working parts off one phone to repair the important one, and managed to get it to stay on long enough to transfer EVERYTHING to another working phone. I am so impressed with her ability to do this, since both phones were significantly damaged. She was also very kind and helpful in answering all my questions. Very grateful and happy, definitely will go to them with any future repair needs!!”
“Recently visited the US CELLULAR store on western extention in Jacksonville NC looking to change out our phones. Having been a customer since 2004 we wanted to keep thier services which is even better now that they've merged with T-Mobile.
Once in the store, we were immediately greeted by Anthony, the store manager.
He walked us through many different options and plans and we did upgrade to the s25fe phones.
The phones are great but it was Anthony's personality, knowledge and professionalism that absolutely made the sale complete for us.
I would recommend this US CELLULAR branch office to anyone looking to upgrade or change plans.
Great people, atmospheric's and displays.
Highly recommend ?”
“I had an amazing customer service experience today. A hiccup during my upgrade process left me feeling stressed, but Jessica handled it with professionalism and grace, intuitively understanding that my stress stemmed from past experiences, not her. Rod was truly an angel, he was so kind and patient. Both Jessica and Rod were professional, knowledgeable, and, most importantly, showed genuine integrity.”
“Had troubles with this store before, but it seems to be doing a lot better with Mallory and Ashley ghost helping us at the front desk. They both provided great service and gave us tons of knowledge on the items we have received”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Decided to switch carriers and Daisy made the process easy. She got my number ported and my devices to me and got them all set up quickly and efficiently. I will continue to go to this rep for all things dealing with my account. Fantastic service”