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11AM - 7PM
356 Western Blvd, Jacksonville
Mobile Phones
“Went it to get a New screen on an old phone (iPhone 8 😅) which made it wonderful for my daughter. I also Got a screen protector that comes with a lifetime warranty (12$/each time). I was greeted upon entry, spoken to with respect and my services were executed promptly and effectively by Dustin and Mariah.”
“Marquis at the Camp Lejeune store is always very helpful and has killer service and knows everything about the services Verizon has to offer. He has been my go to guy for Verizon.”
“Crystal was nice, professional and gave me a lot of details on the Internet I got earlier. Highly recommend this location and Jacksonville getting att internet is going to throw spectrum out of business. Thank you for giving me other options for service.”
“Recently visited the US CELLULAR store on western extention in Jacksonville NC looking to change out our phones. Having been a customer since 2004 we wanted to keep thier services which is even better now that they've merged with T-Mobile.
Once in the store, we were immediately greeted by Anthony, the store manager.
He walked us through many different options and plans and we did upgrade to the s25fe phones.
The phones are great but it was Anthony's personality, knowledge and professionalism that absolutely made the sale complete for us.
I would recommend this US CELLULAR branch office to anyone looking to upgrade or change plans.
Great people, atmospheric's and displays.
Highly recommend ?”
10AM - 7PM
571 Yopp Rd Ste D303, Jacksonville
Mobile Phones
“Me and my son went at store on Yopp road and Christian the store manager and his assistant who was very nice girl both are kind and helpful, very good experience I recommend 💯”
“I had an outstanding experience at the Verizon store on 251 Western Blvd. From the moment I walked in, the team was professional, welcoming, and efficient.
Nathan Butler went above and beyond to make sure everything was handled the right way. He was knowledgeable, patient, and took the time to explain all my options clearly without rushing or pushing unnecessary upgrades. You can tell he genuinely cares about customer service and doing things right.
The process was smooth, transparent, and stress-free. It’s rare to find that level of professionalism and attention to detail these days. If you’re going to this Verizon location, ask for Nathan — you won’t regret it.
Highly recommend this store and their team. Five stars all the way.”
“Wayne was very helpful, patient, and has a great sense of humor. Was a bit disappointed that the store was out of stock on the discount offer phones, only 1 screen protector option. Had to go to Walmart for additional acessories.
Oops! My bill was double charged because the store failed to upload the receipt I paid for in cash - for activation fees, startup, tax.. y7 guaranteed my bill would be only $8 higher. Should have been $77, actually was $114+. Took 3 hrs on the phone with a super customer service agent to get it straighten out.”
“My husband and I came in all flustered because we couldn't get help on the phone to transfer our phones to T-Mobile. We went in this morning, and Ivy hooked us up and made a crazy, overwhelming situation for us so easy. She was invaluable and friendly!! Thank you, Ivy. My husband and I greatly appreciate your assistance!!”
“The best manager, excellent customer service.
After 20 years with cricket the manager give info never anyone tell me.
I recommend this store and talk to Noel.”
10AM - 8PM
3085 Richlands Hwy #3, Jacksonville
Mobile Phones
“Koty and Rachel were so helpful and friendly during the process of upgrading my phone. It took some time because of all of the stuff on my old phone, but they were patient and made sure everything got transferred. Overall a wonderful experience talking with them.”
“Went in after having a horrible experience at the Western location. The young lady was excellent and I'm sad I don't recall her name to give her a shout out. They should send her over to the Western location to do a customer service seminar.”
“The gentleman whom helped me was really really knowledgeable and able to correct my issue also he helped me in really reasonable time frame especially given what needed to be done also helped me pick a new product I was considering ..top notch service here”
“Biggggg shoutout to Ms.Erin!!! I definitely loved your energy and I definitely love my 16se thank you for finding the best deal that didn’t cost t much !!! Definitely gotta come back and see you !!!”
“Brandon was amazing! He was so informative, kind & helpful, and made the process so smooth and quick! I went in there with little knowledge on buying a new phone and he walked me through the whole process. 10/10 would recommend anyone to him”
“Had a bit of a wait even being #3 on walk in list. Service was excellent though and it was well worth the wait they were able to help me with everything I needed in a timely matter and they were very nice.”
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“I came for my iPhone 17 pro max lens and he quickly cleaned and installed it. I appreciate the work he does I come here very open for new phone cases as well, highly recommend !”