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10AM - 9PM
356 Western Blvd, Jacksonville
Mobile Phones
“Ashton gave perfect advice to a simple problem. Recommend for anyone that needs repairs, if it’s a crack on the screen tablet or even phone. Appreciate it brother! I’ll be coming back,”
“Dustin sent text that phone had arrived. I had trouble with some of the things I needed to do with my old phone and he demonstrated the utmost patience getting that straightened out. He answered every question I had and told me to drop back in after working with the new phone a while. He helped other customers while we waited for downloading on my phone. Answered questions from other employees with the same patience he displayed the time I was in the store. One customer didn't want anyone else to help her, but wanted to wait for him. I can see why! A totally great experience!”
“Amazing customer Service from George at the 251 Western Blvd
Jacksonville, NC 28546
United States, Verizon store location. My phone service was down and I was not able to set it back up. Fixed my cellular as fast as possible and now I am able to get back on my university studies website and have gps capabilities to get around and to university. Saved me a world of stress with beyond impressive patience, kindness, respect and compassion. -Thank you, George”
“Excellent help from elijah, thought I was forever locked out of my phone and I found someone that knew exactly what they were doing. Thank you Elijah, thank you t-mobile for my phone back.”
“While traveling from Swansboro, North Carolina to Michigan, I stupidity reset my phone in an effort to conserve power. I rendered my phone unusable. I happened by this Verizon store and desperately burst through the door like a madman. The staff, instead of calling the police, calmed me down and gently walked me through the restoration process. They personally took me from hopeless dreg to restored human being. I could go on and regarding the professionalism and courtesy of Natasha and Viviana.”
10AM - 7PM
571 Yopp Rd Ste D303, Jacksonville
Mobile Phones
“This review is on behalf of my husband. He came to this location for a new iPhone since his new one broke. He came home with a brand new iphone 14 pro max and satisfied by the amazing customer service provided by Helen. She was extremely helpful and caring. She didn’t even mind staying after closing hours helping him. I recommend this location a 1000%. If you need help with anything make sure to ask for Helen.”
“Lost my phone walked in not knowing if I could get my contacts or information Diana helped me get a Celero phone and she was able to retrieve all my contacts and pictures thank you for being so patient”
“I really appreciate Noel helping me to get my phone work and add my thirds phone on Cricket service. And he also help me with discount programs and got $30 off from my monthly payments whoohh thank you so much! God bless! That what I’m talking about good customer service! Yeahhh!!!!”
“Breon was more helpful than the other AT&T western location. He was working on 3 customers at the same time and didn't miss a step. Extremely professional and knowledgeable.”
“After being told by another location that ATT did not carry a wifi Hotspot, even after showing them one on the ATT website, I went to this store. The staff there was both amazingly professional and exceptionally helpful. They were not pushy and overall made my experience one of the best I have had with an ATT store.”
“Koty and Rachel were so helpful and friendly during the process of upgrading my phone. It took some time because of all of the stuff on my old phone, but they were patient and made sure everything got transferred. Overall a wonderful experience talking with them.”
“Okay start off to say thanks to the wonderful person who actually help..when entering in the store a manger walk up to us asks what we need and we explain to us she can’t get in our phone account we had to wait to be help while we wait she stood there on her phone texting don’t feel like that is Manger like I feel as if she could help us while the other workers was doing what they needed to do for there customers they would helping yet she didn’t help she just stand near by texting on her fone I do thank the young lady that help us far as the Manager she was not good at all. I felt that she could help us with our problems…I didn’t felt as if she cared she even gotten a little snappy with us… we just wanted our problems handle so again thanks to the agent that did take her time out and help…”
“I have been a US CELLULAR customer for years. I procrastinate about going in the store aise of long wait times and not very good service. Angie Means was fantastick. She listened exceptionally well, gave me options that were less expensive or the same price with better services.”
“A big shoutout to Kierra, who helped me with no issues and not killing me for walking in 9 minutes before closing. Had my phone fixed at geek squad and needed my eSim reset, once I walked in she instantly walked over with zero thought and quickly assited and had me out of there before closing.”
“I love going and getting the hot food meals here! And whenever Kim is working, I know i'm going to get a smile and good service! Will definitely coming back and hope Kim will be there every time!”
“Zay and James were absolutely amazing they providing outstanding service and gave me the best deal for my money if you are looking for great customer and amazing deals shop here!
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“Wait time wasn't as long as I anticipated. Customer service was friendly and professional. Compared to what it used to look and feel definitely a great fit for the area.”
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“Sam (Samantha) did a terrific job of addressing all my issues and fixing two iPhones right on the spot. Very personable and professional. I will return, for sure, if I need and further assistance.”