AutoZone Benvenue Rd in Rocky Mount, NC is a trusted retail store specializing in auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and engaging staff who are knowledgeable and helpful. The staff often go above and beyond, saving customers money by diagnosing issues correctly, such as replacing a $25 gas cap instead of unnecessary repairs, and providing quick, efficient service like installing batteries in minutes. The manager, in particular, receives high praise for her professionalism, politeness, and dedication, with one customer noting she saved them $3,500 by advising a simple battery replacement. Employees like Cody are recognized for their excellent service and expertise, ensuring customers feel confident in their assistance. The clean environment and prompt service make AutoZone a reliable choice for auto needs, with many customers choosing to return because of the helpful and hardworking team.
Asked if they could help me change the bsttery in my car key fob. Five mintes later, done! Very polite, helpful and good price. Thank you!
July 2026
Carmelo and Miss Cheryl are a 10/10 great employees!! They helped me and my boyfriend with our headlight that went out at 9:15 at night and we were there till 10:15. They stayed even after they closed and Miss Cheryl even offered if I had any trouble just to call! 10 outta 10 customer service!!
June 2026
Cheryl was extreamly knowledgeable and helpful with helping me to choose the correct and affordable parts for my car.
