AutoZone Auto Parts on E Innes St in Salisbury, NC, is recognized as a leading retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the store for its quick service and knowledgeable staff. One customer shared a positive experience when a team member helped find a rare lawnmower fuse that other stores did not have, ensuring a swift visit. Many reviews highlight great customer service, particularly from specific employees who go above and beyond to assist, including helping with light bulb replacements. However, there are mixed experiences; while most customers find the staff helpful and friendly, a few encountered employees with less favorable attitudes. Despite some challenges, many customers express a willingness to return, often citing good prices and a variety of available parts. Overall, AutoZone in Salisbury combines a wide selection of products with commendable customer service, aiming to meet the diverse needs of auto and equipment owners.
Received great customer service and knowledge from nathan as well as the district manager who went above and beyond to assist me when I only came in to have my light bulb replaced for my headlight! Always receive great service when I visited this store but today definitely set the bar!!
April 2024
I go quite a bit for my customers and myself. The team is always friendly and knows me by my first name.
April 2024
Great customer service. Ryan made sure to check to see if my battery was under warranty and replaced it quickly!
