Pointers Ace Hardware (True Value) is a beloved local hardware store known for its friendly and helpful staff. Customers appreciate the personal service they receive, often highlighting the accommodating nature of the employees. Many find it to be their go-to place for all hardware needs, valuing the expertise and willingness of the staff to assist with projects, even if it means referring them to another store. While some customers have experienced busy times and occasional overwhelmed associates, the overall sentiment is positive, emphasizing the store's commitment to customer service. The welcoming atmosphere extends to pets, with treats offered to furry companions. Though prices may not always be the lowest, customers feel that the quality of service and the knowledgeable employees more than make up for it. Pointers Ace Hardware stands out as a community-oriented store, dedicated to being "the Helpful Place" for all local hardware needs.
These guys are great. Not much else to say. If you need it, they'll have it.
August 2025
Nice, helpful people and a great variety of items. ❤️
June 2025
Excellent. I was looking for a part for my Stihl pump backpack sprayer. They did not have it. Offered to order and even told me of another place I could check in town for the part I was looking. Good service
