Cricket Wireless Authorized Retailer receives positive reviews for its friendly and helpful staff. Customers frequently mention staff members like Jenny and Sergio, highlighting their excellent customer service, patience, and knowledge. Jenny, in particular, is praised for making the process easy, assisting with setting up new phones, transferring data, and signing up for services like Max. Despite a busy store and only one worker present, staff go above and beyond to assist customers. Some customers wish the store would better inform new clients about current offers. Overall, the staff’s helpful attitude and willingness to answer questions make for a positive shopping experience, with many customers planning to return and recommending the store to others.
I have to say by far this has been the best customer service I have gotten in a while... The Manager Emelia from the moment I came in to the moment I left took care of all my needs.. Very attentive to all the details thank you so much hunns you are thebomb.com 😁😁😁😁 If I can give more stars 🌟 trust me it will... read full comment
January 2025
Had a great experience here. Jenny was super helpful and friendly.Her customer service skills are excellent and she was very knowledgeable. She answered all my questions, helped me set everything up with my new phone, and even helped me set up a Max account.
December 2024
Came in today to purchases 2 new iPhones 12's. The store was extremely busy and only one worker. Jeniffer went up and beyond to help me even though the store was busy. She answered all my questions and even helped me by signing up for Max. She is a super star and I hope she remains at this location. Made my day!!
