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“I’ve been into many metro stores, this one is the best. Adam was so polite and knowledgeable. He is the best I’ve ever talked to and this is not only my opinion, the lady before me was leaving the store thanking Adam for being so helpful and was more than happy. If I could give him more than 10 stars I would”
“I have to say by far this has been the best customer service I have gotten in a while... The Manager Emelia from the moment I came in to the moment I left took care of all my needs.. Very attentive to all the details thank you so much hunns you are thebomb.com ???? If I can give more stars ? trust me it will show.”
“I upgraded my phone and I was in and out in a short amount of time. Ebonye helped me through the whole process, she really knew her stuff and she got me set up with what I needed.”
“Kevin was very patient and would like to see him get a raise regardless of me being a pain in the butt for him I gave him a hug thanking him for everything he did!”
“Five cell phones?????
I recently visited this T-Mobile Authorized Retailer to return a 5G home internet modem that just wasn't meeting my needs for reliable speeds in my area. As soon as I walked in, the staff greeted me with genuine smiles and a welcoming vibe that instantly put me at ease.
The customer service was truly excellent. They handled the return process quickly and efficiently, explaining every step clearly without any hassle or hidden fees. No pushy sales tactics, just straightforward help. The team was incredibly friendly and fun, cracking a few light-hearted jokes that made the whole experience enjoyable rather than stressful.
It's rare to have such a positive interaction when returning something, but they went above and beyond to make sure I left happy. Huge thanks to the awesome staff here! If you're looking for great service with a side of good vibes, this is the place. Highly recommend—five ????? all the way!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I was on the phone with customer support all day and no one could help me - went to this store and Matthew Honeycutt was VERY helpful! I came in around 8:00 and he was able to help me with my phone issues within 20 minutes.
Definitely recommend him for your phone needs!”