FOCUS Broadband is a member-owned cooperative providing high-speed broadband internet and other services. Reviews highlight top notch staff who are very professional, extremely knowledgeable, patient, and nice. Service experiences are frequently great, with technicians explaining everything step by step. Installations and setups are often completed quickly, taking about half an hour. The staff provides above average customer service, making visits some of the best experiences. Customers report positive outcomes like faster speeds and even a cheaper bill. Overall, the company delivers a great experience with outstanding service.
Fast, prompt and very courteous service - highly recommended.
March 2025
Amazing Customer Service!
Courtney was able to take care of my billing issues quickly and also helped me setup my automatic payments to avoid any problems in the future. 10/10
February 2025
Top notch staff ! I called with an issue with my WiFi and password issue. They sent Brian very professional and extremely knowledgeable. He answered all my concerns .
