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October 2022 by John K.
Have utilized Home Depot retail services for years. Recently needed tiling products for home walk-in shower project. They're department CS representative, Bill, was outstanding in his help and advise.
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September 2022 by Mark F.
I showed the picture to the attendant at self check out. She told me to tell a parking lot attendant. Not my monkeys not my zoo! If it were important, you would have called someone to address it. Or called a manager.
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July 2022 by James M.
Visited the store on July 18, 2022, to make several new purchases for our new home. No complaints with the floor staff which were very helpful in taking their time to assist me and my wife with our questions regarding certain product. Very clean and organized with a "May I help you attitude" that beats the store back home in High Point NC where our primary home is located at. We plan to do more shop here for our beach home in the months ahead. 5 stars in our review.
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October 2021 by Michelle Ford
Great customer service, prices and clean store
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July 2021 by Steven Connel
Home Depot has been terrible and unhelpful with the reimbursement process and taking responsibility from the damage of the delivery service company they chose, R.A.S Logistics. Home Depot chooses the delivery serve, but it somehow becomes the customers problem for their poor choices in delivery. And they are unwilling to step in to resolve the issue. I recommend to never use or trust Home Depot nor their delivery service R.A.S. They (Home Depot and R.A.S Logistics) flooded ou
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June 2021 by Teena C.
The teamwork and attitude of this store was the best I've ever experienced. Scott Burton was incredible. He was helping me and I had no idea he was the store manager. His team were all so helpful and accommodating. I've shopped at Home Depot for 40 years and never had this experience.
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March 2021 by DJ L.
I usually like Home Depot but this one leaves a lot to be desired. I took a photo off of the Shallotte Home Depot website of a Kohler toilet seat. The young man that works here told me it does not look like there website, but it was, and then he tried to help me find the toilet seat and could not, him and another young man employee. I tried to pull up their website but the internet signal sucks in there, but I went to front of store which brought up the HD free wifi was able to pull up said toilet seat, went back to the plumbing department and those two employees were not there. I did find another employee, an older lady that I don't even think worked in the plumbing department. I showed her the toilet seat again on my phone and it took her about 60 seconds to find the toilet seat I was looking for, so 1 star for the two guys working there and 5 for the older lady working there. so sorry HD you only get 3 stars. If I just found the older lady first, this HD would have received 5 stars
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December 2020 by Jane Hefner Brightwell
Very disappointed HD takes no responsibility for the failure of their contracted delivery service on appliances. If you’re absentee rental home owner you are in for major frustration. So far 3 attempts to deliver and issues. 1) not enough movers to get refrig out 2) brought dented refrig so refused damaged goods 3) just didn’t bother to show up after I had to get up at 4:30 AM to drive down to meet them despite confirmed delivery time. If my company didn’t manage our contractors we would be out of business. But this behemoth corporation has no pressure to care.
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October 2020 by Frank Hammon
Curb side service was great. Associate was courteous.
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July 2020 by Mary Zych
Not take two months to deliver an appliance that they claim can not be picked up at the store and charge you delivery. But their website states the opposite. Maybe you can blame that on the virus too!
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February 2020 by Rita Faye Sullivan
people that work in-store are nice but don't order something that has to be delivered it takes too long and if there is a delay they don't bother calling I've spent way too much money on appliances to be treated that way
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September 2019 by Gail L.
We enjoy visiting this store. They are always helpful and pleasant. We recently remodeled our home and seemed to be at "the depot" every day! I am so excited to see them begin to carry more home decoration items in the near future!
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July 2019 by Blake Shores
My parents purchased a refrigerator, washing machine and microwave from this location during their 4th of July sale. They did not have all of the items in store so they agreed to deliver this past weekend.
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July 2019 by Marc W.
Well, for the last month, I've been telling the garden Dept. About moving stick from the upper shelf to the lower to replace the stuff that's missing. I'm about to climb their racking to get what I need. Basically, everyone from the Dept. up to the store manager should be embarrassed. If there was another place to buy the edging I need to complete the project. I'd go there instead.
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May 2019 by Fefe Duran
Always a good time. Who doesn't enjoy picking out flowers? Great selection. Good prices as well.